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November 14, 2012
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News for emergency communications and response professionals

  Making the Call 
  • City uses Twitter to connect with public and help deter crime
    In an effort to educate residents, Evanston, Ill., held its second annual "Tweet-along" last week, tweeting nonsensitive emergency calls from 3 p.m. to 11 p.m. Friday. "It's one tool that we have that we can use to bridge the community and the police department," Cmdr. Jay Parrot of the Evanston Police Department said. Another official said such engagement can be a deterrent to crime. WMAQ-TV (Chicago) (11/9) LinkedInFacebookTwitterEmail this Story
  • Heroic effort brings the vote to storm's first responders
    When Virginia Beach, Va., Deputy Fire Chief T.J. McAndrews realized 85 local first responders who traveled to New Jersey to help victims of Superstorm Sandy wouldn't be back in time to cast their vote in the election, he mobilized a massive effort that brought the ballots to the crew members and back. "We were all really eager to make sure we did it and did it right," York County registrar Walt Latham said. "And that we got to make sure that these people, who were helping our fellow Americans, would be able to vote, even in the event of a natural disaster." The Virginia Gazette (Williamsburg) (11/9) LinkedInFacebookTwitterEmail this Story
  • Call center renovation poses challenges in Chicago
    Chicago 9-1-1's call center operations floor is undergoing a $31 million renovation, but employees say the changes are inhibiting emergency response. However, officials who acknowledge the challenges posed by the renovation say there have been no serious issues and they are proceeding with great caution to ensure each phase of installation is functional. "We want to make sure it’s absolutely, 100 percent functional before we move to each sequence," said Gary Schenkel, who directs the city’s Office of Emergency Management and Communications. Chicago Sun-Times (11/12) LinkedInFacebookTwitterEmail this Story
  Policy Pulse 
  • Diligent planning facilitates transition to secure NG9-1-1
    NENA's Next Generation Security (NG-SEC) standard addresses the factors that emergency services must consider when transitioning from an analog system to next-generation 9-1-1. Cybersecurity expert Lori Kleckner outlines five tenets that form the framework of a successful transition: Planning, policies, training, monitoring and auditing. Urgent Communications (11/8) LinkedInFacebookTwitterEmail this Story
  • Other News
  Innovation Insights 
  • Geo-coding app helps rescuers assess damages and develop plan
    On the eve of Superstorm Sandy, Adam Miller, director the Huntingdon County Emergency Management Agency, decided to use White Canvas Group's GridMeNow geo-coding smartphone application to aid rescue efforts. The application encodes images with time and location, providing real-time information that helps rescue organizations respond more efficiently and effectively, according to Miller. "I was shocked how simple it was for me to basically spin up users on it and start making reports from the field to us to start to develop a new level of situational awareness," Miller said. Urgent Communications (11/8) LinkedInFacebookTwitterEmail this Story
  • Other News
  NENA News 
  • NENA Development Conference E-Brochure Now Online
    View the new e-brochure for the NENA Development Conference. The NDC (Feb 10 to 13 in Orlando, Fla.) is your opportunity to make your voice heard. Don’t allow someone else to make decisions for you about how public safety challenges should be addressed or solutions implemented. Taking part in the process and lending your first-hand knowledge of today’s PSAPs, communications networks, and 9-1-1 support systems ensures the needs of public safety are met today, tomorrow and for years to come. Visit the NDC webpage for more information. Online registration and housing are also available. LinkedInFacebookTwitterEmail this Story
  • Free Webinar: Real-World Cloud Solutions for 9-1-1
    Monday, November 19 @ 1PM Eastern
    Sponsored & Presented by Solacom Technologies
    Register today for free!

    Join NENA and Solacom for this informative online session discussing cloud solutions for 9-1-1, including:

    • What is cloud computing?
    • How does it relate to NG9-1-1?
    • Is a hybrid cloud the best for public safety?
    • What lessons can be learned from a real-world cloud solution serving more than 20 counties in Indiana?

    Time is built into the presentation for questions.
    Register today for free!

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Learn more about NENA ->The 9-1-1 Association  |  Join NENA  |  Conferences & Events

  SmartQuote 
The best way to find out if you can trust somebody is to trust them."
--Ernest Hemingway,
American author and journalist


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