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October 23, 2012
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Takeoff 
 
  • How far should airline regulation go?
    The U.S. Advisory Committee for Aviation Consumer Protection is raising questions about how involved government should be in flight regulation. "Airline passengers have rights, and they should be able to expect fair and reasonable treatment when booking a trip and when they fly," said Transportation Secretary Ray LaHood. But airline consultant Darryl Jenkins says it's gone too far: "Over the last four years, we have seen a DOT that believes if one person complains about anything, that gives DOT both the right and the license to regulate." The Atlanta Journal-Constitution (10/21) LinkedInFacebookTwitterGoogle+Email this Story
  • Report: U.S. hotel spending will be 33% higher in 2012
    Hoteliers in the U.S. will put about $5 billion into capital expenditures this year, shows a New York University School of Continuing and Professional Studies report. The expected spending is up 33% over last year's figures and 85% over spending in 2010. "The good news is that some of this spending is going toward fun items such as in-room iPads, flatscreen TVs, redesigned lobbies, upgraded restaurants and whatever else is left in the till after hoteliers pay to upgrade in-room devices to accommodate the new iPhone 5 connectors," Danny King writes. Travel Weekly (10/18) LinkedInFacebookTwitterGoogle+Email this Story
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The Smarter Traveler 
  • It's easy to avoid Spirit's new $100 carry-on fee
    Spirit Airlines will be charging a $100 carry-on fee to passengers who do not pre-pay for bags. Some industry experts say it could hurt business, but Spirit says the fee will dissuade passengers from slowing the check-in process with last-minute bags. The bottom line is one of timing: check your bags early and avoid the new fee. Business Insider (10/18) LinkedInFacebookTwitterGoogle+Email this Story
Refuel and Refresh 
  • The new face of in-flight entertainment
    Technology and customer demand have shifted the in-flight entertainment arena to focus on high-tech, on-demand offerings. "Many airlines are adding new systems that stream content directly to a passenger's personal device," says APEX Executive Director Russell Lemieux. TechNewsWorld (10/19) LinkedInFacebookTwitterGoogle+Email this Story
Travel Pulse 
  • What is your top business travel stress factor?
Flight delays
Lost luggage
The fight for premium seats
Missing my family

SmartQuote 
It is utterly false and cruelly arbitrary to put all the play and learning into childhood, all the work into middle age, and all the regrets into old age."
--Margaret Mead,
American anthropologist

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