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January 21, 2013
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Spa industry news

  Spa Spotlight 
  • West meets East at Hilton Shillim Estate Retreat & Spa in India
    Hilton Shillim Estate Retreat & Spa in India offers acupuncture, reiki, fire healing and other traditional South Asia treatments. Nestled in the Sahyadri mountain range in the Western Ghats, the spa's mission is "to conserve, to preserve, to heal, to celebrate," and it also offers workshops on sustainability and tours of local sights like ancient Buddhist rock caves of Karla and Bhaja. Hotel News Resource (1/17) LinkedInFacebookTwitterEmail this Story
  • Super Bowl fans can get Linebacker Facial before the big game
    Need a "Linebacker Facial" before the Super Bowl? Guerlain Spa at the Roosevelt Hotel in New Orleans is also offering Unnecessary Roughness deep tissue massage or a Superdome Shampoo and Blowdry among other big game themed treatments. The Linebacker Facial is a Nuface treatment to tone the skin. "It's kind of like pilates for your face," said esthetician Cassandra Dyess. WGNO-TV (New Orleans) (1/18) LinkedInFacebookTwitterEmail this Story
  • Wellness spas offer healthy eating and living around the world
    Wellness and stress relief are the goal of the seven spas reviewed in this article including The Farm at San Benito in Lipa City, Philippines, where clients can enjoy a liver cleansing, massage and vegan meals. Other locations such as Pritikin Longevity Center + Spa in Miami offer healthy food and 10 physicians ready for consultation. CANOE (Toronto)/Relaxnews (1/19) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • Celebrity stylists say Michelle Obama's hair sets a trend
    First lady Michelle Obama never "obsessed over hair too much," said Michael "Rahni" Flowers who was Obama's hairstylist in Chicago for years. The public, however, is obsessed with her new bob that features eye-framing bangs. Celebrity stylist Larry Sims said Obama understands now that her hair is important. "She is the most iconic first lady since Jackie Onassis, and her hair is always modern, stylish and full of body. There is a flirty sexiness about her new bangs that's very appropriate," Sims said. The Daily Beast (1/21) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Hotels encourage guests to unplug -- at least for a while
    Hotels may be high-tech, but some of them such as Marriott and Renaissance are inviting guests to unplug. The hotels introduced "Braincation Zones" at eight properties in the Caribbean and Mexico, which include non-electronic games and beverages. The Four Seasons Resort Costa Rica launched its "Disconnect to Reconnect" initiative, which stores guests' iPhones in a safe deposit box for at least a day. ABC News (1/17) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Appoint "water monitor" for successful spa conservation program
    Spas concerned with water conservation must appoint a "water monitor" to manage water usage and costs and keep staff committed to limiting usage. Other steps spas could take include installing low-flow showers and faucets, waterless urinals and using "grey water" to irrigate plants. "The objective of spa water programs is not only to save water, but also to firmly instill a culture of water conservation to ensure long-term, continuing improvements," writes Klaus Reichardt. DAYSPA magazine (1/2013) LinkedInFacebookTwitterEmail this Story
  • 2013 employment trends that will affect your business
    Companies may pick up their recruiting efforts this year, which means that small businesses will have plenty of competition as they search for talent, notes Rieva Lesonsky. Companies will also leverage social networks to train their staff and find new employees, and businesses may have to deal with additional employment regulations. (1/18) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Consistency is the key to creating winning customer service
    Consistency is the key to creating the best customer service, writes Flavio Martins. That consistency means each employee is trained and empowered to deliver the same results no matter which one the customer contacts. That means employees need to be well-trained to keep the customer's needs in mind. B2C Marketing Insider (1/19) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • How to learn not to buckle under the strain
    You can learn to manage stress better and raise your tolerance for events that produce anxiety, Eva Rykrsmith writes. She provides several tips, such as learning what triggers your stress, analyzing your thought patterns and avoiding "quick fixes" such as alcohol or food. The Fast Track (1/18) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • Exposure opportunities to fit your goals
    If you're looking for advertising, sponsorship, or sampling opportunities to get your brand in front of key spa decision-makers, then check out the 2013 ISPA Exposure Guide. The guide outlines all of the invaluable exposure opportunities ISPA offers resource partner members to help them spotlight their company. If you have specific goals in mind, let ISPA know and a customized package will be put together to help you achieve them. LinkedInFacebookTwitterEmail this Story
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Give me six hours to chop down a tree and I will spend the first four sharpening the axe."
--Abraham Lincoln,
16th U.S. president

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