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February 12, 2013
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Spa industry news

  Spa Spotlight 
  • Thai luxury spa provides a hands-on experience
    The new Baan Thai Spa on the island of Koh Samui tries to differentiate its services from its competitors in Southeast Asia. "I believe in spa therapies without the gimmicks because they don't improve the result, which really depends on therapists' healing hands," spa manager Apinun Wongsaen says. "So you won't find any fancy treatments, like a hot stone or a seashell massage, on the spa menu. The hands work best for massaging whereas hot stones or seashells may act as a barrier that absorbs the therapist's energy required for an effective treatment." Bangkok Post (2/12) LinkedInFacebookTwitterEmail this Story
  • Pampering men at the spa: A top trend for 2013
    Relaxed women in fluffy bathrobes is the image most would associate with luxury spas, yet men are making greater use of such facilities these days, Meagan Drillinger writes in this article. She lists and describes eight resorts and spas around the world that specialize in pampering males. Luxury Travel Advisor (2/11) LinkedInFacebookTwitterEmail this Story
Is Pricing Low Your Strategy to Success? Think again.
Pricing is the heart of a business. It affects everything you do and is affected by everything you do. Economists talk of supply and demand as key factors behind pricing—successful entrepreneurs manipulate demand by making their products more desirable. These six steps will help you determine the right price for your product or service, read the article and learn how to get pricing right.

  Retail Rundown 
 
  • Finding relaxation in a stressful country
    Ten dollars can provide a day of relaxation at the Lajaward Swimming Complex in Kabul, the capital of Afghanistan, this feature notes. In addition to swimming, the facility offers massages and a steam room in this war-torn country. "One of the most important aims that I have is to destress myself," said pediatrician Riaz Sadiq, who adds, "When I come here, my stress disappears." The Wall Street Journal (2/11) LinkedInFacebookTwitterEmail this Story
The ROI of Privacy with TRUSTe Solutions
Investment in a Data Privacy Management Platform can deliver significant, positive financial returns for corporate bottom lines. The "Total Economic Impact (TEI) of TRUSTe" Study explains how Forrester Analysts calculated a 151% ROI for TRUSTe customers. Download the study now.

  Hospitality Trends 
  • Lifestyle hotels use creative promotions to drive demand
    A number of boutique and lifestyle hotels have turned to stylish promotions to boost demand during slow-booking periods. "Beekeeping, lavender harvesting, organic garden-to-table cooking classes and nature and fitness programming. The personal connection to the property allows us to market to past guests and play on their emotional connection," said Brian Gipson, director sales and marketing at Carmel Valley Ranch in Carmel, Calif. HotelNewsNow.com (2/11) LinkedInFacebookTwitterEmail this Story

  Business Best Practices 
  • Reward your employees to maximize productivity
    Rewarding your employees for their hard work is a good way to keep them motivated and create a strong community, writes Jacob Kache. "[T]he most effective rewards programs combine smaller, regular rewards, with bigger, more extravagant rewards at greater intervals," he writes. LeadChangeGroup.com (2/11) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Give fantastic customer service, and tell everyone about it
    Nordstrom and Zappos.com are legendary for their exemplary customer service, and companies would do well to emulate their practices, Flavio Martins writes in this article. "The reality is that not every customer interaction is going to be an amazing customer service experience; the secret is documenting your customer services successes, then telling everyone about it," he advises. B2C Marketing Insider (2/11) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • Building a balanced life
    Taking a lunch break even if you're not hungry, turning off your work phone and computer at the end of the workday and reserving time for friends are important ways to keep your life in balance, Jordan Blackstone writes. Employing such tips "will help you see increased productivity and thus, make you more of an asset to your employer," she writes. The Huffington Post/The Blog (2/11) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • Speaker application deadline approaching
    Applications to present a Professional Development Session at the 2013 ISPA Conference & Expo in Las Vegas will be accepted through Wednesday, Feb. 20. If you have expertise you'd like to share with spa industry professionals, then this is the perfect opportunity. Apply online by Feb. 20 to be considered. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
We spend our time searching for security and hate it when we get it."
--John Steinbeck,
American author


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