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November 17, 2010
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Today's Buzz 
 
  • Facebook CEO says network is looking to transform industries
    Facebook co-founder Mark Zuckerberg discussed the future of the company Tuesday, promising expanded promotional opportunities for brands and more ways for third-party sites and organizations to integrate Facebook's features. In a wide-ranging on-stage chat at the Web 2.0 Summit in San Francisco, Zuckerberg said he expects many industries to tap into Facebook's social graph to strengthen their services and products, the way the video game industry already has. "Over the next five years, most industries are going to be rethought and designed around people," he said. Google/Agence France-Presse (11/17) LinkedInFacebookTwitterEmail this Story
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Ideas in Action 
  • Social technologies could drive mobile-payment uptake
    A growing number of technologies allow shoppers to use their smartphones to pay for goods and services -- and to broadcast their purchases across their social graph. Applications such as "Blaze Mobile Wallet" and "Bling Nation" allow shoppers to share information on their purchases with friends, and give brands a new way to monitor and target promotions to their customers. "For retailers, mobile is a critical channel to reach their customers. Paying with a phone is not just about payments; it's about advertising, couponing and loyalty," says Visa International mobile-products chief Dave Wentker. MIT Technology Review (11/2010) LinkedInFacebookTwitterEmail this Story
  • KFC to award a $20,000 scholarship to a talented tweeter
    KFC, as part of the trend of marketers giving prizes through Twitter, intends to provide a $20,000 four-year college scholarship to one high-school student with the best tweet. Other marketers and personalities participating in similar tweet-driven promotions include JetBlue, which awarded 1,000 free round-trip plane tickets via a Twitter announcement, and actor Hugh Jackman, who challenged charities to use a single tweet to explain what they would do with a $100,000 donation. USA TODAY (11/16) LinkedInFacebookTwitterEmail this Story
  • Social media is here to stay, Catholic bishop says
    The Catholic Church needs to climb aboard the social-media bandwagon, a bishop said at the U.S. Conference of Catholic Bishops this week. Social media isn't a fad, said Louisiana Bishop Ronald Herzog, and priests need to start blogging and tweeting if they want to stay relevant. "If not, the church may be facing as great a challenge as that of the Protestant Reformation," Herzog warned. USCatholic.org/Catholic News Service (11/16) LinkedInFacebookTwitterEmail this Story
The Takeaway 
  • What does your social-media team actually do?
    When you're establishing a social-media team, it's important to have a clear idea of what your expectations are, experts say. The key is to have specific goals for specific social platforms, says Morgan Johnston, JetBlue's social-media chief. "Each community tends to define how they'd like to see the business interact with them. It was important to be receptive to those ideas and work collaboratively to define a role where both customers and the organization can find equal utility," Johnston says. Mashable (11/16) LinkedInFacebookTwitterEmail this Story
  • Political campaigns show the importance of keeping one's cool online
    Online strategies that worked on the campaign trail can be translated to the business sector, writes political consultant Roy Temple. Rep. Joe Wilson, R-S.C., took heat from the mainstream media after heckling President Barack Obama during the State of the Union address, but his campaign used that controversy to raise $2.7 million in campaign donations -- showing that a cool head can turn a negative situation into a net positive. "Gaffes and controversies can be turned to your advantage if you are agile and organized online," Temple writes. SmartBrief/SmartBlog on Social Media (11/17) LinkedInFacebookTwitterEmail this Story
  • How to fact check your tweets
    It's all too easy for false rumors to spread via Twitter, and brands that retweet bogus claims put their reputation and credibility at risk, warns Veronica Maria Jarski. To avoid inadvertently spreading misinformation, slow down and take the time to fact check tweets before you share them. "You don't want to tweet wrong information then end up having to send a slew of apologies," Jarski writes. MarketingProfs (free registration) (11/17) LinkedInFacebookTwitterEmail this Story
The Buzz(CORPORATE ANNOUNCEMENTS)

Social media not only engages your customers and increases brand awareness, but it drives traffic in-store and online — at a much lower cost than traditional advertising. Read about how to add social marketing to your mix with tips and best practices from social media experts Chris Brogan and John Bastone. Download white paper.

Interested in learning more about advertising in SmartBrief on Social Media? Contact Dena Malouf at (202) 407-7837 or dmalouf@smartbrief.com.  

Featured Content 
 

SmartPulse 
  • In what ways have you used social media to recruit qualified job seekers?
    We list job openings on job portals and social sites, but don't perform searches  47.76%
    We use social-networking sites to find qualified candidates and/or to conduct background checks  19.40%
    We don't know how to use social media for recruiting  17.91%
    We have not looked into social recruiting yet, but we are planning on it  11.94%
    Social recruiting is a fad, and we are not planning on using it  2.99%
  • Does social recruiting make sense for your company?: Social-media recruiting is becoming more common, argues Mirna Bard, but it can take a variety of forms -- and no one strategy is right for every company. Learn more about the ways companies can use social media for recruiting and share your own thoughts on SmartBrief's SmartBlog on Social Media.
  • Do you think the rise of tablet devices such as the iPad will affect the way people use social-media platforms?
I think it will fuel an increase in social-media usage
I think it will distract people from using social networks
I think it will have no effect on social-media usage

Trackback 
Director of EngineeringBuddy MediaNew York, NY
Account ManagerBuddy MediaNew York, NY
Sales ExecutiveBuddy MediaNew York, NY
Accounts Receivable/ Accounts Payable BookkeeperBuddy MediaNew York, NY
ControllerBuddy MediaNew York, NY
Product Marketing Manager, Brand AdvertisingFacebookPalo Alto , CA
User Experience Architect- CoTweetExactTargetSan Francisco, CA
Director of Client Services- CoTweetExactTargetSan Francisco, CA
Social Media Consultant- CoTweetExactTargetSan Francisco, CA
Director of Product Management- CoTweetExactTargetSan Francisco, CA
New Media ManagerGay & Lesbian Victory Fund and Leadership InstituteWashington, DC
Production DesignerBuddy MediaNew York, NY
Experience Design LeadBuddy MediaNew York, NY
Assistant/Associate Professor-Social MediaSyracuse University-S.I. Newhouse School of Public CommunicationsSyracuse, NY
Account Executive, Consumer Health & WellnessKetchumWashington, DC
Director, Mobile Ad SalesmyYearbook.comNew York, NY

SmartQuote 
A social version of anything can almost always be more engaging and outperform a nonsocial version."
--Mark Zuckerberg, co-founder of Facebook, as quoted by Agence France-Presse on Google
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 Andy Sernovitz, Editor at Large
Andy Sernovitz is author of "Word of Mouth Marketing" and the word of mouth marketing blog/newsletter "Damn, I Wish I'd Thought of That." Andy is CEO of GasPedal, a company that teaches word of mouth and hosts the Word of Mouth Marketing Supergenius conference.
 

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