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February 28, 2013News for travel agents

  Business and Industry Watch 
  • Bookings for Seabourn's 2014 Europe sailings are now open
    Seabourn has opened bookings for the cruise line's scheduled European voyages in 2014. Itineraries include 10-day sailings aboard the Seabourn Sojourn from Athens, Greece; Barcelona; and Monte Carlo, Monaco; as well as Eastern Mediterranean cruises on the Seabourn Odyssey. TravelPulse (2/26) LinkedInFacebookTwitterEmail this Story
  • Frontier Airlines dissolves Expedia deal
    In a move to redirect travelers to book on its website, Frontier Airlines says it will no longer sell tickets on Expedia. The company says it can save $25 per ticket booked via its website, and then pass those savings on to customers. The Denver Post (2/26) LinkedInFacebookTwitterEmail this Story
  • Other News
New long-haul Business Class on airberlin
Airberlin's long-haul customers can now enjoy ultimate comfort in the newly refurbished Business Class. The upgrades have made flying even more comfortable. The new Business Class features a full-flat bed with massage function, multi-course gourmet meals, a wide selection of wines and spirits, personal in-seat entertainment system and much more. Learn more about airberlin's Business Class.
  Trends and Technology 
  • Customers aren't happy with online travel booking, report says
    More people are satisfied with e-commerce websites, but customer satisfaction has fallen 2.6% for online travel, according to a USA Today report on the American Customer Satisfaction Index. "There's been a lack of innovation in the category," said Larry Freed, CEO at ForeSee, which helps produce the index. "Consumers are saying that the value they're getting hasn't kept up with how their expectations are evolving." Mobile booking has changed the travel industry, and will account for 50% of online flight booking by 2017, this feature says. Hotel Management online (2/26) LinkedInFacebookTwitterEmail this Story
  Destination of the Week 
  • Six great spring break destinations
    Though spring break may have an overwhelming reputation as the party vacation, opportunities and deals abound during this season for a huge variety of travel. LinkedInFacebookTwitterEmail this Story

  Home-Based Agent Update 
  • Empathy is key to networking, expert says
    Networking efforts should begin with getting prospects to talk about themselves, says networking expert Thom Singer. "Ask questions that open them up. Look them in the eye and listen without constantly thinking of what you're going to do next. They will like you," Singer said. (2/28) LinkedInFacebookTwitterEmail this Story
  Consumer Travel News 
  • History, modern culture meet in Graz, Austria
    Beneath Graz, Austria's, medieval facade beats a modern heart of progressive music, art and interior design. By day, visitors can explore historical buildings constructed in the gothic, renaissance or baroque styles. By night, the city's music scene beckons with music ranging from frenetic electronica to smooth jazz. TravelAge West (2/25) LinkedInFacebookTwitterEmail this Story
  Regulatory and Legislative 
  • Travel groups warn of sequestration's effects on industry
    Federal spending cuts set to take effect Friday could severely disrupt air-travel operations and hamper growth for many travel segments, leaders of several travel groups say. Eben Peck, vice president of government affairs at ASTA, points out that government spending on travel will likely be reduced as a result of the cuts. (2/28) LinkedInFacebookTwitterEmail this Story
  Best Practices 
  • Column: A clear focus boosts effectiveness
    Streamlining thoughts and priorities can help produce better results for a business, rather than striving to do everything all at once, Mike Marchev writes. "Whatever it is you decide to focus on, stop giving time to chores, ideas, people and things that offer limited benefit to your well-being. Only focus on that which promises the most likely return on your investment of both time and money," Marchev writes. Travel Research Online (2/27) LinkedInFacebookTwitterEmail this Story
Join ASTA and Expand Your Global Contacts
Strengthening your global business is a challenge. As the world's largest association of travel professionals, ASTA provides international members with powerful resources to capture new business and enhance your company's image. Displaying ASTA's logo shows you are a leading international firm that provides reliable travel services—join today!
  Small-Business Strategies 
  • Motivating employees goes beyond money
    While money is a good motivator for some employees, many workers find other types of rewards or behaviors inspiring. Leiden Johnson suggests motivating your employees by involving them in decisions, recognizing their efforts, providing appropriate equipment and showing them that you respect them. B2C Marketing Insider (2/25) LinkedInFacebookTwitterEmail this Story
  ASTA Spotlight 
  • Business opportunity of a lifetime
    Don't miss ASTA's International Destination Expo (IDE) Dubai -- April 4-7. ASTA's IDE will allow your company to connect with the most influential business leaders in the industry. This exclusive event offers numerous networking opportunities in an educational, interactive environment. Create lasting memories while building personal relationships with ASTA's Board of Directors and travel agencies from around the globe. Experience this valuable expo at a surprising price with our negotiated rates* for hotels, airfare and tours.
    *Discounts available to registered delegates only -- Discover the details. LinkedInFacebookTwitterEmail this Story
  • Minnesota legislative update: Sales tax on travel agents
    ASTA extends a big "thank you" to everyone who responded to ASTA's "Action Alert" in response to Gov. Dayton's proposal to extend Minnesota's state sales tax to travel agent services. The response was incredible, as multiple phone and face-to-face contacts with legislators were made and more than 600 e-mails were sent. While this is a great start to making sure your industry is protected in St. Paul, it is important that every Minnesota travel agent's voice is heard. If you haven't done so, it's important that you act now. LinkedInFacebookTwitterEmail this Story
Learn more about ASTA ->Resources  |  Conferences  |  Consumer Travel Information  |  Join ASTA

He that will not apply new remedies must expect new evils; for time is the greatest innovator."
--Francis Bacon,
British author and statesman

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