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January 7, 2013
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News for the retail banking industry

  Top Story 
  Retail Banking Roundup 
  Industry News 
  • Commentary: Be cautious when charging for convenience
    Consumers increasingly want convenience in their banking services, but banks must tread carefully when charging fees, writes Brad Anderson, a partner at Armada Consulting. "[O]ur own preferences as consumers can help shape the products offered at financial institutions," but it will be "increasingly important to understand the economics of those products and services to price them appropriately," he writes. (free registration)/BankThink blog (1/3) LinkedInFacebookTwitterEmail this Story
  Legislative Affairs 
  • Frank eyes Kerry's Senate seat
    If Sen. John Kerry, D-Mass., is confirmed as U.S. secretary of State, former Rep. Barney Frank says he would like to be appointed to take over Kerry's vacated Senate seat on an interim basis in February, March and April. They "are going to be among the most important months in American financial history" because of fiscal negotiations, he says. The Huffington Post (1/4) LinkedInFacebookTwitterEmail this Story
  The Future of Money 
  • "A la carte" options let bank clients customize accounts
    In what some see as a trend, some banks have begun offering checking accounts that allow customers to tailor the services they receive to fit their needs. Customers choose to pay small fees for services they want to use. Union Bank, for example, offers several add-ons to accounts, such as unlimited checks or safe-deposit boxes. Some analysts say this approach could bring in more customers, particularly younger people. The Wall Street Journal (1/3) LinkedInFacebookTwitterEmail this Story
  People and Personalities 
  • Citi's Corbat reportedly working on relationship with regulators
    Citigroup CEO Michael Corbat is forging relationships with regulators in his first months as the bank's leader, sources said. "I think that is smart and another positive sign about Citi's new leadership," said Sheila Bair, former Federal Deposit Insurance Corp. chairwoman. Reuters (1/6) LinkedInFacebookTwitterEmail this Story
  Career Development 
  • Get personal to engage your team
    John Bossong writes that when his 17-year-old daughter picked up her first paycheck, she found that her boss had added a brief handwritten note welcoming her and encouraging her to give her all. That simple act showed the boss' commitment to achieving a "higher purpose" and keeping workers motivated and engaged, Bossong writes. "If you want a team that is unified and aligned, make leadership personal," he writes. SmartBrief/SmartBlog on Leadership (1/3) LinkedInFacebookTwitterEmail this Story
  Hot Topics 

Top five news stories selected by CBA SmartBrief readers in the past week.

  • Results based on number of times each story was clicked by readers.
  CBA Connect 
  • CBA LIVE 2013: The Future of Money
    Are you ready for the Future of Money? CBA LIVE 2013, March 11-13 in Phoenix, Ariz., will bring together the top executives in retail banking to learn, exchange ideas and identify solutions to the challenges facing our industry. Our 2012 event was a record-breaking success with more than 1,000 banking leaders in attendance! Now in its fourth year, CBA LIVE features expert panels and distinguished speakers across nine forums of tailored programming. Reserve your space today and join us for this must-attend event. LinkedInFacebookTwitterEmail this Story

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If money be not thy servant, it will be thy master. The covetous man cannot so properly be said to possess wealth, as that may be said to possess him."
--Francis Bacon,
British author and statesman

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