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September 18, 2012
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Leading Edge 
  • Smart bosses carry duct tape, says former CIA official
    Good leadership is about being prepared, says former CIA official Henry Crumpton. That can mean traveling with a proper toolkit -- Crumpton suggests always carrying duct tape, safety pins and a bandana -- but it's also about cultivating a flexible, unflappable state of mind. "CEOs must prepare for more of the unfamiliar and, sometimes, deal with what they had thought was improbable, perhaps impossible," he explains. CNNMoney/Fortune (9/14) LinkedInFacebookTwitterGoogle+Email this Story
  • How a former McDonald's exec is reinventing fast food
    Lyfe Kitchen CEO Mike Roberts is building a quick-service restaurant chain focused on healthy, local, sustainably sourced food. It's a labor of love for Roberts, a former McDonald's executive who once considered becoming a Catholic priest. "I've always been in a place where I wanted to serve people," he explains. "...Commitment to a cause or a belief system and pursuing a meaning in their life -- that's what Lyfe Kitchen has provided me." Bloomberg Businessweek (9/14) LinkedInFacebookTwitterGoogle+Email this Story
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Strategic Management 
  • Should you buy cyberattack insurance?
    A growing number of companies are investing in cyberrisk insurance, which offers a degree of protection against the consequences of hacking, business disruptions and digital data breaches. Getting a cyberpolicy is a smart move, but it shouldn't be seen as a replacement for robust online security, experts say. "[B]uying a policy should not give companies a false sense of security; strong internal countermeasures are still required," writes Scott J. Shackelford. Strategy+Business online (free registration) (9/14) LinkedInFacebookTwitterGoogle+Email this Story
  • Storage units are fertile ground for new businesses
    To avoid the cost of renting commercial property, some entrepreneurs are now leasing storage units for use as their main business space. The cheap, metal-walled structures can easily be converted into offices or workshops, and one Florida ballet school converted a storage unit into a wooden-floored dance studio. "As the economy gets more difficult, you become wiser. ... You have to play the game," says dance teacher Lucia Montero. Florida Today (Melbourne) (tiered subscription model) (9/16) LinkedInFacebookTwitterGoogle+Email this Story
Cultivate a work environment where employees thrive.
In Shifting the Monkey, Todd Whitaker explains how to nurture a workplace culture that affirms responsible employees while holding weaker ones accountable. Discover why focusing on the best employees first is integral to any organization's efficiency and success. Read an excerpt from chapter one.
Innovation and Creativity 
  • Pepsi's Digital Labs imbeds with Silicon Valley startups
    PepsiCo continues to believe in Silicon Valley startups and has planted top executives, such as Shiv Singh, global head of digital, and Andrea Harrison, director of digital engagement, in the heart of the innovative arena. Its new Digital Labs program helps to "formalize a relationship [with startups], to really think about how to bring infrastructure to supporting startups, helping them help us," says Singh. "[The program] grew out of this need to not always rely on agencies or partners to bring us ideas or introductions to not just startups but to a lot of the disruptive marketing products that are reaching consumers," Harrison adds. Advertising Age (tiered subscription model) (9/17) LinkedInFacebookTwitterGoogle+Email this Story
Four Places to Start Measuring What Matters
You've instituted an employee engagement program to address deficiencies in business critical areas, but how do you know it's working? Furthermore, how do you demonstrate ROI to executives that might doubt engagement is business critical? Read this guide for 4 ways to start measuring the results of your engagement programs and how to use this data to drive desirable business outcomes.
  • When I make a decision that results in a mistake, my leaders:
    Accept the mistake, coach me and encourage me to make future decisions  72.42%
    Punish me for the mistake and discourage me from making future decisions  27.58%
  • Go ahead... make a mistake (sometimes): Clearly the majority of folks work in a supportive environment where they're given latitude and authority to make decisions even if they result in mistakes. The worrisome part is the almost 30% of you who don't work in such an environment. I'd suggest providing the feedback to your boss that you feel stifled in your ability to make decisions. Explain how that environment results in less initiative and agree upon levels of decision-making authority in which you're free to operate. Perhaps that will reduce the "punishment zone." -- Mike Figliuolo is managing director of ThoughtLeaders and author of "One Piece of Paper: The Simple Approach to Powerful, Personal Leadership."

    Discuss the results.
  • How frequently do you seek out coaches and mentors to help team members improve?
All the time

The Global Perspective 
  • Africa is ready for primetime
    Africa is going places, writes Jonathan Berman. Many African companies -- from mobile banking outfit Safaricom to new media company Naspers -- are now achieving meaningful success at scale. "The promise is as vast as any I've encountered in twenty years in frontier markets," Berman writes. Harvard Business Review online/HBR Blog Network (9/14) LinkedInFacebookTwitterGoogle+Email this Story
Engage. Innovate. Discuss. 
Daily Diversion 
  • Ice cream and banking don't mix, regulators say
    A Pittsburgh ice cream store owner is in trouble with banking regulators after offering his customers community banking services along with their sundaes. Ethan Clay, owner of the Whalebone Café Bank, gives customers a 5.5% interest rate on their deposits, but only pays them in vouchers redeemable for ice cream, waffles and coffee. The Wall Street Journal (9/13) LinkedInFacebookTwitterGoogle+Email this Story
Position TitleCompany NameLocation
Vice President of National DevelopmentReading PartnersOakland, CA
CEOConfidentialDallas/Fort Worth, TX
Vice President - Sales & MarketingSpectrum Technologies, Inc.Plainfield, IL
Director/Senior Director of Clinical Development- Multiple SclerosisSelva AssociatesGreater Boston Area, MA
Vice President, AmericasGraduate Management Admission Council® (GMAC®)Washington, DC
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Featured Content 

[I]gnoring or delegating information security to some functional silo, when it is about people across the organization, is a failure of leadership."
--Henry "Hank" Crumpton, former CIA official, as quoted in Fortune
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