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December 12, 2012
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News for emergency communications and response professionals

  Making the Call 
  • Study: Chest compression CPR best for heart attack survival
    When bystanders use chest compression-only CPR and a defibrillator, cardiac arrest patients had a better chance of surviving at least a month with good brain function, Japanese researchers said. Chest compressions plus rescue breathing is the norm for trained first responders, but in 2010 the recommendation for bystanders switched to chest compressions only regardless of whether they were assisted by emergency dispatchers. MedPage Today (free registration) (12/10) LinkedInFacebookTwitterEmail this Story
  • Md. county trains first responders on helping people with autism
    The 1,200 firefighters and paramedics serving Howard County, Md., are undergoing training on how to handle emergency situations involving people with autism. "There's a need for this because we do have a high population of people with special needs, and this does allow us to do our job better," Howard County Fire and Rescue Services Capt. Tony Concha said. First responders will learn behavioral clues for identifying a person who may have autism, along with ideas for handling situations more sensitively, such as not immediately touching an injury. The Baltimore Sun (12/3) LinkedInFacebookTwitterEmail this Story
  • Other News
  Policy Pulse 
  • More time, money are needed for national emergency network
    The long-sought goal of developing a national emergency communications network for first responders is still years away from being realized and still isn't fully funded, even if $5 billion in proceeds from the incentive spectrum auction is applied to it, according to this article. One of the major challenges for the network is that it would depend on commercial cellphone networks, which were disabled by Hurricane Sandy due to a combination of cell towers collapsing, power going out and backup systems being flooded. The New York Times (tiered subscription model) (12/6) LinkedInFacebookTwitterEmail this Story
  • L.A. considers shift changes for 9-1-1 dispatchers
    Los Angeles city officials are proposing to change 9-1-1 dispatcher shifts at the L.A. Fire Department from 24 hours to traditional eight-hour days, which is expected to save $3.2 million in overtime costs annually. The dispatchers are all firefighters who earn higher salaries than a civilian employee would. Proposals to switch to lower-cost staff have in the past met with opposition from unions and fire chiefs, who argue firefighters have more training and experience. Los Angeles Times (tiered subscription model) (12/10) LinkedInFacebookTwitterEmail this Story
  • Other News
  Innovation Insights 
  • Major carriers agree to provide 9-1-1 texting service
    The four major U.S. carriers will establish a service by May 2014 that will let subscribers send text messages to 9-1-1 call centers, the Federal Communications Commission said Thursday in disclosing commitments made by Verizon, AT&T, Sprint Nextel and T-Mobile as part of an agreement involving NENA. "Access to 9-1-1 must catch up with how consumers communicate in the 21st century -- and today, we are one step closer towards that vital goal," said FCC Chairman Julius Genachowski. Until the program gets started, the carriers will send bounce-back messages urging cellphone users to make a voice call. Read more about the agreement from NENA. Reuters (12/7), The Wall Street Journal (12/6) LinkedInFacebookTwitterEmail this Story
  NENA News 
  • Free online "Breakfast Briefing": What the Telecom Industry Should Know about Next Generation 9-1-1
    Presented at the USTelecom Executive Conference Center, Washington, D.C., and online
    Thursday, Dec. 13
    8:30 a.m. to 9 a.m. (EST) - Check-in and breakfast (in-person attendees)
    9 a.m. to 10:30 a.m. (EST) - Presentation

    There is no fee to register, but you must register in advance. Learn more and register!

    It is no surprise that data communication is swamping telecom networks. Consumers are generating growing amounts of data on their own through texting, emailing, and social networking, and rely less and less on their phones for talking. Yet the current 9-1-1 system was built on the basis of voice communications (call 9-1-1 if you have an emergency). While voice remains the best choice for a 9-1-1 call, most consumers should be provided the option to text or email when they are experiencing an emergency. When needed, texting or emailing is far more discreet and can be done almost silently for those who find themselves in situations where speaking could prove harmful to their own safety. For some consumers, texting is their primary or only option to communicate. So, what are the 9-1-1 experts doing about texting, emailing and the next generation of emergency communications? Learn more and register.

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  • New date for the free NENA Webinar: The 9-1-1 Call Taker's Roll in Improving Cardiac Arrest Survivability
    Presented in partnership with the Medtronic Foundation
    Friday, Dec. 14 @ 1 p.m. Eastern
    Register today for free!

    This webinar focuses on the vital role call takers and emergency dispatchers have with regard to improving survival from cardiac arrest. Cardiac arrest is one of the leading causes of death in the US and around the world. Successful resuscitation requires a team effort in which dispatch has a fundamental and important role. The presentation will review the challenges of resuscitation, the role of dispatch, and provide examples of the good and the bad demonstrating just how integral dispatch is. Time is built into the presentation for questions. Register today for free! LinkedInFacebookTwitterEmail this Story

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Thinking is like loving and dying. Each of us must do it for himself."
--Josiah Royce,
American philosopher

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