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January 23, 2013
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Spa industry news

  Spa Spotlight 
  • Okura Hotels and Resorts opens Amsterdam spa
    Amsterdam is getting a new, 3,000-plus-square-foot spa that includes a Japanese garden, steam baths, and menu of Asian treatments. Japan's Okura Hotels and Resorts is opening its Nagomi Spa & Health at its Amsterdam Okura Hotel. The spa features an indoor swimming pool, tea lounge and five treatment rooms. (1/22) LinkedInFacebookTwitterEmail this Story
  • Miami spa makes relaxing a social experience
    The Standard Spa in Miami offer guests a communal experience -- spa treatments that occur in the company of others. That means group hammam experience and, for those who want more togetherness, a clothing-optional outdoor mud lounge. (U.K.) (1/23) LinkedInFacebookTwitterEmail this Story
  • Wine cellar + spa proves winning formula
    Serendipity Day Spa in Linden, Mich., combines the pampering of a spa with the relaxation of a full wine cellar's offerings to create a restful retreat that draws clients, says owner Jessica Skop. "It's a fantastic concept. Women love it," Skop said. "We are one of Michigan's only day spas complete with a liquor license." Tri-County Times (Fenton, Mich.) (1/18) LinkedInFacebookTwitterEmail this Story
  Retail Rundown 
  • Green cosmetics marketing faces challenges
    Organic, eco-friendly cosmetics are a surging market, but creating a marketing niche can be a challenge, experts say. Consumers are getting savvy about "greenwashing," in which companies make unsupported claims about the natural or organic nature of their products. (1/22) LinkedInFacebookTwitterEmail this Story
  • Study: More U.K. men wear makeup
    The male grooming market continues to expand in the U.K., but it's now including traditional cosmetics, according to a study. A sales website found that 11% of U.K. men wear makeup, but may not be ready to admit it openly. (1/22) LinkedInFacebookTwitterEmail this Story
  Hospitality Trends 
  • Digital detoxing and other 2013 wellness trends
    Wellness Tourism Worldwide has named its top 10 wellness travel trends for the new year, and digital detoxification made the list. Hotels either hold devices in a safe location for guests who want to unplug, or market technology-free trips. In addition to spas and gyms, luxury hotels are appealing to guests with measures to alleviate jet lag, improve sleep, humidify the air, and more. (free registration) (1/21) LinkedInFacebookTwitterEmail this Story
  Business Best Practices 
  • Simplicity is the secret to effective incentives
    In general, creating a simple incentive system is the best course of action, writes Chris Griffiths of fine tune consulting. You should strive to offer rewards that are immediate, frequent and tailored to the unique nature of each employee. "The cash bonus that one appreciates may be of little interest to another, who places a higher value on a couple of paid days off or the ability to participate with the company at an international trade show," he writes. The Globe and Mail (Toronto) (tiered subscription model) (1/22) LinkedInFacebookTwitterEmail this Story
  Customer Service 
  • Infographic: Companies ignore service, customers say
    About 32% of consumers in 2012 said companies pay little attention to customer service, up from 26% a year earlier, according to research by and other sources. And while more customers are embracing company response via social media, it's still not their preferred way of communicating. Consumers want a more personal service, and cite small businesses' responses as an example that large corporations should follow, research shows. B2C Marketing Insider (1/22) LinkedInFacebookTwitterEmail this Story
  Finance and Economics 
  • Skilled workers seek greener grass as economy improves
    As the recovering economy gives the U.S. labor force greater confidence, highly skilled workers are leaving the safety of their jobs to search for better opportunities. In a 2012 survey, 40% of employers said they were having trouble keeping workers with critical skills, up from 36% in 2011 and 16% in 2009. The Washington Post (1/22) LinkedInFacebookTwitterEmail this Story
  Water Cooler 
  • Tips for generating more creative ideas
    To spark your creativity, try doing things like doodling on a pad of paper, asking "what if" questions and breaking away from your normal routine, experts suggest. "If you're an accountant, listen to some of your favorite music you haven't heard in a while. Stimulating the dormant side of your brain will give the side you use most a chance to relax and recharge,” says Mike Bal, digital marketing director for Baseline21. (1/18) LinkedInFacebookTwitterEmail this Story
  ISPA Info 
  • Benefits that Balance -- The ISPA Job Bank
    Do you have open positions to fill? With the ISPA Job Bank, you can easily find qualified spa professionals to fill your positions or find a new opportunity to advance your career. Only ISPA members can post open positions to the Job Bank and there is no limit on the number of postings. For less than the cost of two job postings on mainstream job sites, an ISPA membership gives you unlimited opportunities to attract qualified spa professionals. Find out more about all of ISPA's benefits to help you achieve business balance by visiting LinkedInFacebookTwitterEmail this Story
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Lend yourself to others, but give yourself to yourself."
--Michel de Montaigne,
French writer

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