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How I See It
Sur La Table executive serves up all things e-commerce
Mobile is becoming a huge force in retail, with customer mindset and screen size driving the different ways consumers are using smartphones and tablets when they shop, says Kevin Ertell, Sur La Table's vice president for e-commerce. In this interview, he also offers insights on what's driving the rise in m-commerce, the impact of social media on sales and the role of free shipping.  SmartBrief/SmartBlog on Leadership (12/18)
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Most Popular Stories
These are the stories read and shared most by NRF SmartBrief readers in 2012

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Industry Forecast
What's the most important ingredient for a retailer's success?
50%   All of the above
16%   Passionate customers
15%   A healthy economic and political climate
13%   Young talent and career-driven employees
10%   Staying ahead of the curve with new technology
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Where do you interact the most with your brand fans?
44%   Facebook
37%   In the stores
11%   Twitter
9%   My website/app/blog
0%   YouTube
0%   Google+
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What will be the biggest obstacle to your business in 2013?
57%   Continued economic uncertainty
25%   New health care regulations
10%   Tax increases
6%   Sales tax equality
4%   Swipe fees
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A product lifecycle management project is budgeted for your company in the next:
31%   3 to 6 months
29%   No budget on the horizon
19%   12 to 18 months
14%   6 to 9 months
11%   9 to 12 months
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Product announcements appearing in SmartBrief are paid advertisements and do not reflect actual NRF endorsements. The news reported in Smartbrief does not necessarily reflect the official position of NRF.
NRF Resources
Smartest Quotes
These are the quotes NRF SmartBrief readers shared most in 2012
If you do not feel yourself growing in your work and your life broadening and deepening, if your task is not a perpetual tonic to you, you have not found your place.
-- Orison Swett Marden,
American writer
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It's not that I'm so smart, it's just that I stay with problems longer.
-- Albert Einstein,
German-born physicist
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One cannot think well, love well, sleep well, if one has not dined well.
-- Virginia Woolf,
British writer
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The real art of conversation is not only to say the right thing in the right place but to leave unsaid the wrong thing at the tempting moment.
-- Lady Dorothy Nevill,
British writer
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Striving for excellence motivates you; striving for perfection is demoralizing.
-- Harriet Braiker,
American psychologist and writer
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Write the bad things that are done to you in sand, but write the good things that happen to you on a piece of marble.
-- Arabic proverb
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Opportunity is missed by most people because it is dressed in overalls and looks like work.
-- Thomas Edison,
American inventor
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The third-rate mind is only happy when it is thinking with the majority. The second-rate mind is only happy when it is thinking with the minority. The first-rate mind is only happy when it is thinking.
-- A.A. Milne,
British author
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To be persuasive we must be believable; to be believable we must be credible; to be credible we must be truthful.
-- Edward R. Murrow,
American broadcast journalist
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Each morning when I open my eyes I say to myself: I, not events, have the power to make me happy or unhappy today.
-- Groucho Marx,
American comedian
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Education is the ability to listen to almost anything without losing your temper or your self-confidence.
-- Robert Frost,
American poet
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Now and then it's good to pause in our pursuit of happiness and just be happy.
-- Guillaume Apollinaire,
French writer, poet and critic
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See How Vendors Rank in Leading Analyst's PLM Vendor Marketscape
A recent industry analyst's PLM Vendor Marketscape provided a comprehensive vendor assessment of the retail product lifecycle management applications market for apparel, footwear, and hardlines products. Click here to request a full copy of the report and see how vendors ranked in product functionality, strategy, innovation and more.

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