Sur La Table executive serves up all things e-commerce
Mobile is becoming a huge force in retail, with customer mindset and screen size driving the different ways consumers are using smartphones and tablets when they shop, says Kevin Ertell, Sur La Table's vice president for e-commerce. In this interview, he also offers insights on what's driving the rise in m-commerce, the impact of social media on sales and the role of free shipping. SmartBrief/SmartBlog on Leadership
(12/18)
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These are the stories read and shared most by NRF SmartBrief readers in 2012
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What's the most important ingredient for a retailer's success?
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50% |
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All of the above |
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16% |
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Passionate customers |
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15% |
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A healthy economic and political climate |
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13% |
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Young talent and career-driven employees |
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10% |
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Staying ahead of the curve with new technology |
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Where do you interact the most with your brand fans?
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44% |
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Facebook |
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37% |
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In the stores |
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11% |
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Twitter |
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9% |
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My website/app/blog |
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0% |
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YouTube |
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0% |
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Google+ |
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What will be the biggest obstacle to your business in 2013?
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57% |
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Continued economic uncertainty |
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25% |
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New health care regulations |
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10% |
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Tax increases |
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6% |
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Sales tax equality |
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4% |
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Swipe fees |
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A product lifecycle management project is budgeted for your company in the next:
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31% |
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3 to 6 months |
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29% |
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No budget on the horizon |
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19% |
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12 to 18 months |
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14% |
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6 to 9 months |
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11% |
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9 to 12 months |
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Product announcements appearing in SmartBrief are paid advertisements
and do not reflect actual NRF endorsements. The news reported in Smartbrief
does not necessarily reflect the official position of NRF.
These are the quotes NRF SmartBrief readers shared most in 2012
If you do not feel yourself growing in your work and your life broadening and deepening, if your task is not a perpetual tonic to you, you have not found your place.
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It's not that I'm so smart, it's just that I stay with problems longer.
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One cannot think well, love well, sleep well, if one has not dined well.
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The real art of conversation is not only to say the right thing in the right place but to leave unsaid the wrong thing at the tempting moment.
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Striving for excellence motivates you; striving for perfection is demoralizing.
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Write the bad things that are done to you in sand, but write the good things that happen to you on a piece of marble.
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Opportunity is missed by most people because it is dressed in overalls and looks like work.
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The third-rate mind is only happy when it is thinking with the majority. The second-rate mind is only happy when it is thinking with the minority. The first-rate mind is only happy when it is thinking.
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To be persuasive we must be believable; to be believable we must be credible; to be credible we must be truthful.
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Each morning when I open my eyes I say to myself: I, not events, have the power to make me happy or unhappy today.
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Education is the ability to listen to almost anything without losing your temper or your self-confidence.
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Now and then it's good to pause in our pursuit of happiness and just be happy.
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Recent NRF SmartBrief Issues:
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Tuesday, December 18, 2012
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Monday, December 17, 2012
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Friday, December 14, 2012
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Thursday, December 13, 2012
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Wednesday, December 12, 2012
| Lead Editor:
Megan Conniff
Mailing Address:
SmartBrief, Inc.®, 555 11th ST NW, Suite 600, Washington, DC 20004 |
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