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9-1-1 routing by location of cellphone tower creates problems for dispatchers

Public Safety SmartBrief | Feb 04, 2015

Dispatchers say 9-1-1 calls routed to the wrong call center are a growing problem, making it difficult to locate callers and delaying first responders. Problems include routing that uses cell-site information instead of the 9-1-1 caller's address and GPS mapping systems that do not go beyond a call center's jurisdiction. WXIA-TV (Atlanta) (01/31)


For 9-1-1 dispatchers, it's all about location, location, location

Public Safety SmartBrief | Feb 18, 2015

Mismanagement of NYC 9-1-1-system overhaul criticized in report

Public Safety SmartBrief | Feb 11, 2015

NG9-1-1 task force may consider fewer PSAPs

Public Safety SmartBrief | Feb 04, 2015

Dispatcher bends CPR rules, helps save baby

Public Safety SmartBrief | Feb 18, 2015

Federal officials question Motorola strategies in emergency-services market

Public Safety SmartBrief | Feb 11, 2015

Atlantic City ready to create its part of FirstNet

Public Safety SmartBrief | Feb 11, 2015

Motorola buys NG9-1-1 software maker Emergency CallWorks

Public Safety SmartBrief | Feb 18, 2015

Lack of data on misrouted 9-1-1 calls poses challenge

Public Safety SmartBrief | Feb 25, 2015

Texas dispatcher guides grandmother to help drowning baby

Public Safety SmartBrief | Feb 25, 2015


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