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Dispatchers say Smart 9-1-1 is a success

Public Safety SmartBrief | Jan 14, 2015

More than 3,000 people living in the Puget Sound area signed up for Smart 9-1-1 during its first year, and dispatchers say it already has made a difference. Officials say 73% of calls to the Snohomish County, Wash., dispatch center are from cellphones that do not have a specific street address, so information contained in Smart 9-1-1 user profiles could help dispatchers locate callers. KING-TV (Seattle) (01/13)


Dispatchers use 60 texts to help woman in distress

Public Safety SmartBrief | Jan 14, 2015

Dispatcher uses Facebook post to find site of 9-1-1 call

Public Safety SmartBrief | Jan 07, 2015

Colo. county finds success with newly launched text-to-9-1-1 service

Public Safety SmartBrief | Dec 31, 2014

Paramedic house calls address nonemergency 9-1-1 use

Public Safety SmartBrief | Jan 07, 2015

9-1-1 dispatchers step up to solve Christmas "emergency"

Public Safety SmartBrief | Dec 31, 2014

N.D. oil patch calls pose challenge for dispatchers, officers

Public Safety SmartBrief | Jan 07, 2015

Tampa, Fla., teens charged with threatening dispatchers

Public Safety SmartBrief | Dec 31, 2014

Wash. firefighter develops 21st-century fire ax

Public Safety SmartBrief | Jan 07, 2015

FCC will propose rules to track 9-1-1 cellphone calls

Public Safety SmartBrief | Jan 14, 2015


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Today at 3PM Eastern or on-demand -- Adapt, Lead, & Thrive: Dealing With Change in 9-1-1

Public Safety SmartBrief | Jan 28, 2015

NENA 2015 registration now open!

Public Safety SmartBrief | Jan 07, 2015




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