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Upgraded call center in Calif. city improves communications

Public Safety SmartBrief | Jul 02, 2014

A newly renovated 9-1-1 dispatch center has opened in Oakland, Calif., with updated technology and workspaces that officials say will improve communications between dispatchers and police as well as with the public while making dispatchers more comfortable. Upgrades include a large wall-mounted screen that displays data from the city's gunfire detection system. San Francisco Chronicle (free content) (06/30)


9-1-1 dispatchers, officers can avoid living in "crisis mode"

Public Safety SmartBrief | Jul 09, 2014

Boston launches new 9-1-1 system to improve safety, cut response times

Public Safety SmartBrief | Jun 25, 2014

Dispatcher is recognized for handling of 9-1-1 call about her choking son

Public Safety SmartBrief | Jul 09, 2014

Group offers best practices for text-to-9-1-1

Public Safety SmartBrief | Jun 25, 2014

FCC: 90% of cellphone 9-1-1 calls in D.C. initially lack specific location data

Public Safety SmartBrief | Jul 16, 2014

NENA to study options, standards for better location technology

Public Safety SmartBrief | Jun 25, 2014

VoIP phones may have 9-1-1 troubles, official says

Public Safety SmartBrief | Jul 02, 2014

Minn. picks statewide rollout over city-by-city 9-1-1 texting

Public Safety SmartBrief | Jul 23, 2014

W.Va. dispatchers make good use of outbound-text option

Public Safety SmartBrief | Jul 23, 2014


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Next Week or On-Demand: Work-Life Balance Webinar

Public Safety SmartBrief | Jul 23, 2014

Development Conference & NG9-1-1 Critical Issues Forum Brochure Now Available!

Public Safety SmartBrief | Jul 23, 2014

NENA announces Development Conference & NG9-1-1 Critical Issues Forum

Public Safety SmartBrief | Jul 16, 2014




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