Most Clicked NAW SmartBrief Stories


1. Amazon expands warehouse workforce, offers Prime same-day free shipping

NAW SmartBrief | May 29, 2015

Amazon Prime members in 14 cities have the option of selecting same-day delivery for free as long as they buy a qualifying item, place the order before noon and spend more than $35. Separately, the company says it is adding 6,000 full-time distribution center jobs in the U.S. CNET (05/28) Internet Retailer (05/28)


2. 5-year labor deal is ratified for West Coast ports

NAW SmartBrief | May 28, 2015

A five-year labor deal affecting 29 ports on the West Coast was ratified last week by union workers and the Pacific Maritime Association. The contract is retroactive to July, and details were not released. Meanwhile, backlogs at the ports are easing and cargo traffic is returning to normal speeds. Reuters (05/22)


3. Distributors should focus on technical depth and knowledge

NAW SmartBrief | May 27, 2015

Companies have a better chance of effectively competing with Amazon Business if they focus on expertise, technical knowledge and quality data, IDEA CEO Paul Molitor says. "I just can't see Amazon Business getting there in terms of developing the depth of expertise that distributors have in the channel over all of the products that they propose to offer, especially if they attempt to do this at any level of volume, which is the Amazon Business model," Molitor said. TED Magazine (05/22)


4. Ask yourself 5 questions to optimize your sales pipeline

NAW SmartBrief | Jun 01, 2015

A poorly managed sales pipeline usually results in dismal sales numbers. To optimize the pipeline, sales trainer Mark Hunter offers five questions to ask to determine whether a prospect is a viable one. HubSpot.com (05/27)


5. How to help people break free from decision paralysis

NAW SmartBrief | May 27, 2015

When faced with an indecisive decision-maker, it helps to ask questions to identify sticking points as well as to plan for what's next and how to test the idea, writes Karin Hurt. "One of the biggest reasons for decision paralysis is that it feels so permanent. Find a way to let them taste the impact of the decision in a way that can be easily reversed," Hurt suggests. Let's Grow Leaders (05/22)


6. Sysco tells judge that merger would not hurt competition

NAW SmartBrief | Jun 01, 2015

Sysco's lawyers argued in federal court last week that its proposed merger with US Foods would not affect competition among rivals. Sysco says it plans to sell 11 distribution centers to Performance Food Group and that regional competition could emerge. Judge Amit Mehta, who questioned parts of the arguments made by the companies and the Federal Trade Commission, did not offer a timetable for his ruling. Reuters (05/28) The Wall Street Journal (tiered subscription model) (05/28)


7. How B2B salespeople should approach automation

NAW SmartBrief | May 27, 2015

One million B2B salespeople stand to lose their employment due to automated e-commerce by 2020, according to Forrester. Sales experts need to reposition themselves as experts in the digitization of the sales process, highlighting their human qualities as a natural complement to automation, Sam Jordan writes. CMO.com (05/21)


8. Graybar CEO: Smart investment in U.S. infrastructure will pay off

NAW SmartBrief | Jun 01, 2015

The Journal of Commerce (U.S.) (tiered subscription model) (05/22)


9. Good leadership is about managing emotions

NAW SmartBrief | May 29, 2015

Stressful workplaces can only be sufficiently addressed by leaders with emotional intelligence and an ability to inspire and engage employees, writes Tanveer Naseer. This starts with how leaders interact with others each day, he argues: "[D]o we have a genuine interest to listen, learn and understand?" TanveerNaseer.com (05/26)


10. Postal union files comment with FTC about Staples-Office Depot deal

NAW SmartBrief | May 28, 2015

The Boston Globe (tiered subscription model) (05/27)




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