ILHA Association News

Fascinating myths to inspire travel quests

ILHA SmartBrief | Feb 24, 2017

Learn how legends and myths can heighten the experience of all travelers, and find luxury accommodations conveniently located to attractions fueled by adventure stories and folklore. Read here.

Luxury surfaces can make for a slippery business

ILHA SmartBrief | Feb 24, 2017

Slip-and-fall incidents are the number one cause of accidents in hotels, restaurants and public buildings according to the Bureau of Labor Statistics. Learn how to navigate slip-and-fall causes and how to prevent them.

5 steps to correctly interview a chef

ILHA SmartBrief | Feb 23, 2017

Chefs have a special blend of skill, personality, experience, motivation, passion, leadership and technique that rarely identifies itself clearly on a resume. Find out how to identify these traits to hire the right chef for your team. Read here.

MGM National Harbor redefines nightlife

ILHA SmartBrief | Feb 23, 2017

Take a glimpse inside the casino that reinvented the gaming experience.

Would you like to speak at the ILHA's next event?

ILHA SmartBrief | Feb 21, 2017

We would be interested in hearing from you. Our recent Pinnacle Summit in Washington, D.C., featured a dynamic lineup of speakers from The Ritz-Carlton, Quorvus Collection, Viceroy, Hilton Worldwide, Club Med, The Langham, Halekulani, and Canyon Ranch. We're starting to work on this year's event now and would love to hear from you.

Tips and trends from an award-winning sommelier

ILHA SmartBrief | Feb 20, 2017

Stanley Chang is the sommelier and beverage manager at The Sanchaya, a luxury beachfront resort in Southeast Asia. Stanley talks about trends, crafting a new cocktail, and other things important to sommeliers. Read here.

Tickets to the ILHA Inspire Summit now on sale

ILHA SmartBrief | Feb 16, 2017

This year's ILHA Inspire Summit, scheduled for Sept. 18 and 19, is the premier event where the luxury, hospitality and wellness travel communities come together to share new ways of thinking, build strong partnerships and address key industry challenges. Find out more.

Are you drowning in RFPs?

ILHA SmartBrief | Feb 16, 2017

When compared to five years ago, hotels have seen a 300% increase in RFP leads from meeting planners. However, the advance of electronic RFP technology has finally given hotels the ability to streamline, automate, and curate RFP responses, giving each request the attention and personalization it requires to secure that business. Find out more.

Travel and loyalty behaviors

ILHA SmartBrief | Feb 14, 2017

COLLOQUY recently released a report on consumer attitudes toward travel, identifying key trends, and exploring how marketing and loyalty programs influence travel behavior throughout the journey, from planning and research to sharing the experience via social media. See the results.

Grow your business at the 2017 European Luxury Hospitality Summit

ILHA SmartBrief | Feb 10, 2017

The International Luxury Hotel Association will host its second European Summit in Rovinj, Croatia, on March 1 and 2. Participants from Europe and other continents will have a chance to learn how to maximize their business, grow hotel revenue, and improve service and employee culture to ensure a business success. Register here.

The Willard Intercontinental executive chef's must-have list

ILHA SmartBrief | Feb 09, 2017

Chef Laufer has chosen 10 of his favorite things as head of The Willard Intercontinental's diverse culinary programs, including the award-winning French bistro, Cafe du Parc. He draws on both challenging and inspiring moments in his culinary career as executive chef at a number of Intercontinental hotels. Read here.

PCI compliance issues in the luxury hotel industry

ILHA SmartBrief | Feb 07, 2017

Identity theft is an ongoing concern in luxury hospitality. Globally recognized hotel groups such as Hilton, Starwood, and Trump have all been victims of cybercrime. Find out what you need to know about cyber exposure to protect your property and guests. Read here.

Exceeding expectation while improving profit from group business

ILHA SmartBrief | Feb 07, 2017

Group business is unique in terms of having two sets of customers to satisfy, the meeting planner and the guest attending the meeting. In this article, we take a look at some ways hotels can improve profitability while exceeding expectations of both the customers. Read here.

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