Most Clicked SmartBrief for The Business Traveler Stories


1. Barracuda bag shrinks, serves multiple functions

SmartBrief for The Business Traveler | Apr 23, 2015

The Barracuda is a hard-sided rolling suitcase that folds down to four inches for storage. Other features of the bag include an ergonomic handle, a built-in work tray, GPS tracking and a built-in backup battery for charging electronic devices. A Kickstarter campaign is underway to fund production. If funding is secured, the bag will be available in blue, red, grey and gold. Coolest Gadgets (04/21)


2. Marriott has announced plans to offer streaming services at a few of its hotels. What do you think about this new offering?

SmartBrief for The Business Traveler | Apr 21, 2015


3. Southwest Airlines to install curved seats for enhanced comfort

SmartBrief for The Business Traveler | Apr 21, 2015

Southwest Airlines plans to install curved seats that offer more legroom on new aircraft starting in 2016. A representative from Southwest said "it's the future of Southwest Airlines aircraft seats and giving our customers what they asked for -- more space." American City Business Journals (04/17)


4. Marriott tests Netflix, streaming at 8 hotels

SmartBrief for The Business Traveler | Apr 21, 2015

Guests at eight Marriott hotels now have access to Netflix and other streaming media services. Marriott said the testing program is part of its plans to develop on-demand entertainment. "We have invited leading technology companies and content providers to work with us to design the next wave in in-room entertainment focusing on on-demand programming," said John Wolf, a Marriott spokesman. Hotel Management online (04/16)


5. JetBlue updates pricing model for Mint premium service

SmartBrief for The Business Traveler | Apr 23, 2015

Motley Fool, The (04/20)


6. Lawmaker introduces Stop TSA Abuses Act

SmartBrief for The Business Traveler | Apr 23, 2015

Rep. Tom Rooney, R-Fla., introduced the Stop TSA Abuses Act, a bill that would forbid airport screeners from wearing badges and uniforms that resemble those worn by law enforcement officers. Rooney said the uniforms can confuse travelers, who may believe the uniforms indicate the screeners have law enforcement training. "Most people see a badge and uniform and comply with the screeners’ demands -- even when those demands are abusive. That has to end," he said. Palm Beach Post (Fla.) (free content), The (04/22)


7. Ritz-Carlton maintains $2K customer service promise

SmartBrief for The Business Traveler | Apr 23, 2015

The Ritz-Carlton Hotel Co. is sticking by its famous policy to allow any employee the ability to spend up to $2,000 to solve a guest's problem. "Empowerment is often manifested as the power of our employees to break away from the routine," said President and Chief Operating Officer Herve Humler. "This requires attention to seek out the moments where a break from the routine brings value to the guest: If you are server, you listen to the customer, and if he expresses a desire for something different from what you are currently doing now, you cater to it." Forbes (04/21)


8. Column: Passenger legroom could be a safety issue

SmartBrief for The Business Traveler | Apr 21, 2015

Adam Minter writes that packing more travelers into planes could affect safety by making it more difficult for passengers to quickly evacuate flights. Minter calls on the Federal Aviation Administration to determine if reduced seat pitches are making the skies less safe for air travelers. If they are, he writes, the agency should set a minimum legroom standard. Bloomberg (04/17)


9. Digiboo kiosks offer movie downloads for air travelers

SmartBrief for The Business Traveler | Apr 21, 2015

Travelers looking to download movies for later enjoyment can take advantage of Digiboo, a movie rental option found in some airports in the U.S. and Canada. Users need to download a free app to use the service, which is compatible with iOS and Android devices. Los Angeles Times (tiered subscription model) (04/19)


10. Airlines release new versions of apps for Apple Watch

SmartBrief for The Business Traveler | Apr 23, 2015

Five U.S. carriers are releasing updated applications that feature compatibility with the Apple Watch, which debuts Friday. The apps for Delta Air Lines, American Airlines, United Airlines, Alaska Airlines and JetBlue Airways offer users a slightly different experience than smartphone apps. "We looked for every moment in time we could to make the experience simpler for the user and hope to see an Apple Watch or two with our app in flight as early as this weekend," said Maryssa Miller, director of digital commerce for JetBlue. GeekWire (04/23) USA Today (04/23)




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