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How to handle tough questions

SmartBrief on Sales | Jan 17, 2017

When an interviewer or an employee asks hard questions, writes David Grossman, try using a "bridge" -- a response that answer the questions but also shifts toward the direction you want to go. Another smart tactic is the "hook" -- an answer that dangles a favorable follow-up question in front of the questioner. LeaderCommunicator Blog (01/09)


Don't just act humble, be humble

SmartBrief on Sales | Jan 11, 2017

Don't avoid tough talks with longtime co-workers

SmartBrief on Sales | Jan 16, 2017

Keep sales metrics aligned with your goals

SmartBrief on Sales | Jan 13, 2017

Talk with, not at, each other

SmartBrief on Sales | Jan 13, 2017

Familiarity, innovation lead to sales success

SmartBrief on Sales | Jan 12, 2017

What goals are right for you in 2017?

SmartBrief on Sales | Jan 12, 2017

Sales metrics to watch in 2017

SmartBrief on Sales | Jan 11, 2017

Break bad habits in your sales department

SmartBrief on Sales | Jan 16, 2017

How CRM can improve email marketing

SmartBrief on Sales | Jan 13, 2017


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