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Contractor error causes D.C. 9-1-1 outage

Public Safety SmartBrief | Aug 31, 2016

District of Columbia officials said a 90-minute 9-1-1 outage last weekend was caused when a contractor attempting to turn off an alarm hit the wrong switch. It is not known how many 9-1-1 calls were missed, and during the outage callers were instructed to use back-up numbers for police and fire departments. WTOP-FM (Washington, D.C.) (08/29) FoxNews.com (08/28)


Wash. city text-to-9-1-1 yields 200-plus messages in first week

Public Safety SmartBrief | Sep 07, 2016

Researchers: Hackers could interfere with 9-1-1 service

Public Safety SmartBrief | Sep 14, 2016

Blind dispatcher wins state award after overcoming challenges

Public Safety SmartBrief | Sep 21, 2016

Dispatchers' questions cover 6 important "W"s

Public Safety SmartBrief | Sep 14, 2016

Ga. city installs automatic 9-1-1 callback system

Public Safety SmartBrief | Sep 28, 2016

Opinion: Classifying dispatchers as clerical workers is misguided

Public Safety SmartBrief | Sep 21, 2016

Neb. city's computer-aided dispatch outage lasts hours

Public Safety SmartBrief | Sep 07, 2016

Audit: Mass. slow to create regional 9-1-1 call centers

Public Safety SmartBrief | Sep 07, 2016

Ind. county hires former dispatcher as E9-1-1 boss

Public Safety SmartBrief | Aug 31, 2016


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