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A guide to giving feedback

ICMA SmartBrief | Jan 12, 2017

Leaders shouldn't sit on feedback that needs to be shared, but they also shouldn't rush to give feedback without assessing their relationship with the other person and conveying feedback in a helpful, trust-building manner, Randy Conley writes. "The way in which the leader delivers the feedback can have more impact than the feedback itself," he writes. Leading With Trust blog (01/08)


Don't just act humble, be humble

ICMA SmartBrief | Jan 11, 2017

Chinese city aims for cleaner toilets with "toilet chiefs"

ICMA SmartBrief | Jan 10, 2017

Are you afraid of being truthful?

ICMA SmartBrief | Jan 09, 2017

What goals are right for you in 2017?

ICMA SmartBrief | Jan 13, 2017

Should you write down the pros and cons?

ICMA SmartBrief | Jan 10, 2017

Colo. city manager steps down after 3 decades

ICMA SmartBrief | Jan 12, 2017

Ill. city announces smart kiosk and bus shelter pilot

ICMA SmartBrief | Jan 09, 2017

Do you have an employee cell phone policy?

ICMA SmartBrief | Jan 09, 2017

Advocates, homeless people fight for increased rights in big cities

ICMA SmartBrief | Jan 11, 2017


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New e-book addresses public safety challenges

ICMA SmartBrief | Jan 16, 2017

Learn how to write good job descriptions

ICMA SmartBrief | Jan 16, 2017

Nominate a community hero

ICMA SmartBrief | Jan 13, 2017

Do you have an employee cell phone policy?

ICMA SmartBrief | Jan 13, 2017

Apply Now: 2017 SolSmart Advisor Host Community Application Window Now Open

ICMA SmartBrief | Jan 06, 2017




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