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CFPB decides to publish narratives of consumer complaints

CBA SmartBrief | Mar 20, 2015

The Consumer Financial Protection Bureau announced it will make narratives of consumer complaints about U.S. banks available on its website, despite concerns expressed by CBA and others. "While we support the bureau's collection of complaint data to identify trends and understand consumer concerns, we are disappointed by today's decision," said Richard Hunt, CBA president and CEO. "Today's action does not reflect the principles of accountability, transparency and data-driven decision making which the bureau professes guides its work. This agency can do better," he added. Hill, The (03/19) AmericanBanker.com (free content) (03/19) Wall Street Journal (tiered subscription model), The (03/19)


CFPB wants income verification, time limits for payday loans

CBA SmartBrief | Mar 26, 2015

Banks look to in-store branches for new customers

CBA SmartBrief | Mar 23, 2015

Commentary: Education Department lacks expertise to oversee student loans

CBA SmartBrief | Mar 24, 2015

5 behaviors that make great listeners

CBA SmartBrief | Mar 20, 2015

Antonakes: CFPB open to changing bank responses on complaint portal

CBA SmartBrief | Mar 26, 2015

Banks educate customers about financial health

CBA SmartBrief | Mar 20, 2015

Wells Fargo closing Wis. mortgage-servicing unit, eliminating 1,000 jobs

CBA SmartBrief | Mar 26, 2015

Square Cash broadens to include businesses

CBA SmartBrief | Mar 24, 2015

CBA's Hunt: Consumer bureau database should focus on facts

CBA SmartBrief | Mar 25, 2015


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An article in Tuesday's American Banker states just three banks were closed in March 2011, the lowest monthly count since December 2008. Given the recent slow down in bank closings and the 884 banks still on the FDIC's "problem" list, how do you expect the rest of 2011 to look with regards to bank closings?

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