All of the calls made to 9-1-1 dispatchers during the Pulse nightclub shooting in Orlando, Fla., have now been made public by a state judge. The calls show the difficulties faced by police in reaching the victims, the panic expressed by those inside the club, and the strength of the dispatchers who took the calls and provided reassurance.
The city of Waukesha, Wis., has found that many calls to its emergency services are delayed by as much as 45 seconds, sparking pressure to change the dual-dispatch system that sees mobile and landline calls handled separately. "About 85% of our call volume is wireless," said County Emergency Preparedness Director Gary Bell.
Fire and health professionals from California's first responder program successfully tackled a major training scenario that included multiple simulated casualties and chemical hazards. The practical training will help in the event of a real-life emergency.
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Columbiana County, Ohio, has called on the city of Salem to decide whether it will remain part of the county's 9-1-1 call handling and dispatch system. County officials have made it clear they want Salem to remain in the county system, but request that a decision come soon.
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Officials of Illinois counties will attend presentations next year to learn more about the benefits of NextGen 9-1-1 technologies and how they can help interconnect all 9-1-1 systems in the state. Effingham County 9-1-1 System Administrator Jodi Moomaw has been appointed secretary for the Illinois National Emergency Number Association Board.