Springdale, Ark., is exploring vendor options for a new computer-aided dispatch system to replace the current technology, which was installed in 1994. The new system would offer improvements such as using GPS to dispatch the closest unit to an emergency, allowing additional information to be added to a call and the ability to add other areas to the system easily as the city grows.
Ottawa County, Okla., Sheriff Jeremy Floyd is in discussions with the Miami Police Department to consolidate their 9-1-1 call centers. The tentative plans would have the county move some of its dispatchers to the police dispatching center.
Elizabethtown, Ky., has approved an additional dispatcher position at the police department as the number of 9-1-1 calls increases. As of now, there are eight dispatchers, and on busy days each dispatcher may handle up to 90 calls.
As more police departments in Florida outfit officers with body cameras, some departments are hiring additional workers to prepare footage for the increase in records requests. Videos must be reviewed and some images redacted before being released to the public or defense attorneys, and fees charged for this review will likely cover some of the cost of the new employees.
The Federal Emergency Management Agency will test the National Emergency Alert System with a "Presidential Alert" on Sept. 20 on cellphones nationwide. The first-of-its-kind alert will determine if improvements are needed to disseminate emergency information nationally through current infrastructure.
The four major US wireless carriers have agreed to adopt device-based hybrid location technologies that will improve location accuracy for 9-1-1 calls. "We applaud the wireless industry, device manufactures, and software engineers for coming together to enable these life-saving advances in location technology," said NENA CEO Brian Fontes.