Navy Yard shootings offer lessons for first responders | Durham, N.C., officials look for special qualities in first responders | Tempe, Ariz., police, fire departments are first in state with Smart9-1-1
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September 17, 2014
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Navy Yard shootings offer lessons for first responders
Lessons learned by police and military first responders one year after the Washington Navy Yard shootings include the need for special response teams and for police to wear ear buds to hear radio calls in loud situations. There were also challenges related to military and city dispatch systems handling 9-1-1 calls. Washington D.C.'s Metropolitan Police Department wants agencies to become more familiar with each other and for dispatchers and call takers to train together if two emergency call systems are used. The Washington Times (9/15)
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Durham, N.C., officials look for special qualities in first responders
Durham, N.C., emergency officials seek specific qualities in 9-1-1 dispatchers and first responders to make sure they are the right fit for the job. Emergency Communication Director James Soukup looks for dispatchers who can remain calm, multitask and prioritize during emergencies. Meanwhile, Durham County Sheriff Michael Andrews considers compassion for the community a key element in a first responder. The Herald-Sun (Durham, N.C.) (free registration) (9/10)
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Introducing Spōk, a next-generation critical communications company. More than 125,000 organizations worldwide rely on Spōk for workflow improvement, secure texting, paging services, contact center optimization, and public safety response. Watch video.
 
Policy Pulse
FCC: Text-to-9-1-1 to be in place by late June
Text-to-9-1-1 service will be available by June 30 or sooner in some regions, the Federal Communications Commission said Monday. Because so many people use cellphones, text-to-9-1-1 "is a necessary first step" toward Next Generation 9-1-1, the agency wrote in the Federal Register. The Hill (9/15)
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Drone spying by police would need a warrant under Calif. bill
California's Unmanned Aircraft Systems bill awaits the signature of Gov. Jerry Brown. The bill mandates that law enforcement agencies obtain a warrant to use drone aircraft for routine surveillance. The legislation includes an exemption for public-safety emergencies. CNET (9/12)
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Innovation Insights
Urban Shield gives responders rapid training, new technology
First responders participating in Urban Shield exercises in San Francisco trained in more than 30 simulated emergency scenarios in a 48-hour period, said Sunnyvale, Calif., SWAT team Lt. Emmett Larkin. The exercises employed new technologies, such as video capability to see inside a bus during a hostage situation and electronic devices that detect radiation levels. Urgent Communications (9/15)
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Military showcases new technology for disaster relief
The Instant Eye aerial drone, the GeoSHAPE mapping tool and the SQU.ID SQ 410 translation device are among the tools available to the military to use on humanitarian missions after disasters. The technologies were recently displayed at the U.S. Southern Command's Science, Technology and Experimentation division headquarters to highlight the military's collaboration with government and nongovernmental partners, as well as with industry. FoxNews.com (9/11)
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NENA News
NENA announces NG9-1-1 Data Preparation Webinar for September 24
NG9-1-1 Data: Spatial Data Importance in a Comprehensive Approach
Wednesday, September 24 | 3PM Eastern (live) or On-Demand $50 for NENA Members | $85 for Non-Members
Register here!
With so much focus being directed at the development of the ESINet and other functional elements of the NG9-1-1 environment, this presentation will aim to provide a practical perspective on data preparation prior to its use in an actual NG9-1-1 deployment. Getting GIS data ready for use in an NG 9-1-1 geospatial call routing environment will be emphasized but the retention/use of existing traditional data will also be highlighted as a critical concern. The role of NENA standards and guidelines currently under development will also be tied into this work. Examples of processes and techniques underway in many locations today will be highlighted.
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SmartQuote
I have become my own version of an optimist. If I can't make it through one door, I'll go through another door, or I'll make a door. Something terrific will come no matter how dark the present."
-- Rabindranath Tagore,
Indian writer
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