Md. lawmakers eye tougher rules for first responder assaults | Texas dispatcher guides grandmother to help drowning baby | First responders vaccinated free of charge in Kan. city
February 25, 2015
NENA SmartBrief
News for emergency communications and response professionals

Making the Call
Md. lawmakers eye tougher rules for first responder assaults
A bill proposed in the Maryland General Assembly would document assaults on first responders and make them felony crimes with a 10-year prison sentence. "We go into scenes where we don't always have the opportunity to retreat," said Dave Keller, president of the Maryland State Firemen's Association. Data from 2003 and 2009 show fatality rates for EMS personnel are seven times higher than for others who work in health care. WBAL-TV (Baltimore) (2/20)
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Texas dispatcher guides grandmother to help drowning baby
Angela Sherrod, a dispatcher in Lewisville, Texas, helped a woman revive her 18-month-old grandchild after finding her in a pool. The child survived, and Sherrod said it's an example of how dispatchers must stay calm even in frantic situations. WFAA-TV (Dallas-Fort Worth) (2/19)
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Other News
Is Pricing Low Your Strategy to Success? Think again.
Pricing is the heart of a business. It affects everything you do and is affected by everything you do. Economists talk of supply and demand as key factors behind pricing—successful entrepreneurs manipulate demand by making their products more desirable. These six steps will help you determine the right price for your product or service, read the article and learn how to get pricing right.

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FirstNet to bring big changes in EMS
FirstNet is expected to make "a profound change in the way that EMS is practiced in the field" according to Kevin McGinnis, a FirstNet board member and EMS practitioner. This could include real-time communication between paramedics and doctors over multiple platforms, such as databases and video, he said. Urgent Communications (2/22)
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Lack of data on misrouted 9-1-1 calls poses challenge
Despite an increase in misrouted 9-1-1 calls due to cellphone use, no federal agency is tasked with investigating or tracking such calls. "There is no data on how often 9-1-1 calls must be redirected," said Trey Forgety, NENA director of government affairs. NENA officials praised efforts by larger cities to consolidate their 9-1-1 centers, making them more efficient. (2/20)
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Building Workplace Trust 2015
Interaction Associates' 6th annual research study tracking trust on the job, Building Workplace Trust, is out, and more than half of employees surveyed give their organizations low marks for trust and leadership. Yet this year's findings again point to how high trust leads to better outcomes and financial results — and even boosts innovation.

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Public-safety announcements can go over Samsung LTE
Samsung's public-safety LTE features push-to-talk capability, as well as text and multimedia broadcast delivery options. "The deployment of PS-LTE solution is still under discussion by Samsung, but all we know is that it's going to be commercially available in Q3 2015," Sully Sheperd writes. Engadget (2/19), N4GM (Germany) (2/19)
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Nearly all of Ind.'s counties support text-to-9-1-1
Eighty-eight of Indiana's 92 counties now support text-to-9-1-1, making the state a pioneer. So far, only Vermont and Maine support text-to-9-1-1 in all counties. Bradenton Herald (Fla.) (2/22)
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Whitepaper: SDN: How do you get there from here?
Are the growing data needs of mobile, cloud, big data and social threatening today's enterprise networks? Scalable processes, a phased integration approach and the appetite to optimize over time are key components of a modern network. It's how agile organizations prepare for the data needs of tomorrow.
Explore the whitepaper to start down the path toward SDN.

Nothing great in the world has been accomplished without passion."
-- Georg Wilhelm Friedrich Hegel,
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