Comedian's jokes highlight problem of outdated 9-1-1 technology | Nev. officials launch effort to educate public about 9-1-1 calls | Pa. first responders get hazmat training for rail disaster
May 18, 2016
NENA SmartBrief
News for emergency communications and response professionals
Making the Call
Comedian's jokes highlight problem of outdated 9-1-1 technology
Tribeca Talks Storytellers: Tom Hanks With John Oliver
Oliver (Theo Wargo/Getty Images)
John Oliver took a humorous approach to the serious issue of outdated technology used at many 9-1-1 call centers, which can affect emergency responses. He dedicated part of his satirical HBO show, "Last Week Tonight," to 9-1-1, including problems with locating callers who use cellphones and problems in getting funding for new technologies.
Tech Insider (5/16), (5/16) 
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Nev. officials launch effort to educate public about 9-1-1 calls
Public safety officials in Clark County, Nev., debuted new public service announcements to help educate people about appropriate 9-1-1 use, urging the public not to call 9-1-1 for non-emergency events. Some of the PSAs were created by students in the 9-1-1 program at the Veterans Tribute Career and Technical Academy. (5/13),  Las Vegas Sun (5/10) 
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Zetron's MAX Call-Taking Meets Your Needs:
MAX Call-Taking can be configured to meet your agency's specific needs—from unique screens layouts to specialized call handling. Its intelligent GUI makes call-takers' jobs easy. In addition, MAX Call-Taking meets i3 standards, is fully redundant, and provides integrated text-to 9-1-1.
Policy Pulse
CBO: Bill would boost local cybersecurity without tapping government spending
The New Yorker's David Remnick Hosts The Magazine's Annual Party Kicking Off The White House Correspondents' Association Dinner Weekend
Castro (Dimitrios Kambouris/Getty Images)
The proposed National Cybersecurity Preparedness Consortium Act, expected to cost $3 million per year through 2021 to boost cybersecurity at local and state levels, would not cut into government spending or revenues, the Congressional Budget Office says. The bill would give communities access to the "nation's best cyberexperts as they ensure local first responders are equipped to defend against and respond to cyberattacks," said Rep. Joaquin Castro, D-Texas. (5/17) 
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Ariz. measure overrides local drone regulations
Arizona Gov. Doug Ducey has signed a law setting statewide rules on drones and blocking local governments from setting their own regulations. The measure prohibits interference with police and fire activity and restricts photography of certain locations.
Insurance Journal/The Associated Press (5/13) 
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Innovation Insights
Panel: First responders need better communication technology now
Experts say first responders cannot wait until next-generation 9-1-1 technologies or FirstNet are fully developed to get new apps and other communications improvements. The panel noted that public safety agencies use many different systems, which can make it difficult to design apps with nationwide appeal, but said systems need to be able to work together. (5/10),  NextGov (5/9) 
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Exosuit may help first responders function more efficiently
A Harvard University study found that by wearing a flexible exosuit, first responders carrying heavy gear may be able to reduce the energy they expend walking. The suit also reduces the amount of work done by the hips, knees and ankle joints, researchers said. (5/12) 
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It is not enough that we do our best; sometimes we must do what is required.
Winston Churchill,
former British prime minister
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