Norfolk Southern sponsors 40 first responders for training in Colo. | Several Texas 9-1-1 centers move into CyrusOne data facility | FCC requires carriers to allow 9-1-1 texts by end of year
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August 13, 2014
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Norfolk Southern sponsors 40 first responders for training in Colo.
Norfolk Southern recently sponsored a 40-person class at the Security and Emergency Response Training Center in Pueblo, Colo. The training in crude-by-rail response attracted emergency workers from nine states and "marked the latest in Norfolk Southern's ongoing efforts to facilitate rail-focused training for emergency personnel across its operating system," according to the company. RailwayAge.com (8/7)
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Several Texas 9-1-1 centers move into CyrusOne data facility
Emergency dispatch centers for the Texas cities of Addison, Carrollton, Coppell and Farmers Branch will be housed in a CyrusOne data center in Carrollton. It's believed to be the first such co-locating venture for a 9-1-1 facility. The data center has everything the call centers require, eliminating the need for new facilities. Data Center Knowledge (8/8)
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Every call is a learning opportunity when the positive approach to quality assurance is used. Learn how to empower the call handler and achieve a higher standard of care. This white paper you will learn to: build confidence, competency and skill through training and appreciate the value of constructive feedback to promote improvement. Download now.
 
Policy Pulse
FCC requires carriers to allow 9-1-1 texts by end of year
The Federal Communications Commission voted along party lines last week to mandate wireless carriers and some messaging applications to provide subscribers with the ability to send text messages to emergency response services by year's end. Opponents, however, objected that only 2% of 9-1-1 centers have arranged to receive the messages to date. CTIA said the mandate could impair the industry's voluntary efforts to provide the 9-1-1 service. The Hill (8/8), Wireless Week (8/8)
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NG9-1-1, FirstNet need equal attention, experts say
Next-generation 9-1-1 and FirstNet are not just compatible but must work in tandem to make each a success, communications experts told attendees of the APCO 2014 conference. FirstNet has much more congressional funding than NG9-1-1. Therefore, all interested parties, including NENA, should work together to get both initiatives "on the same plane," said East Hartford, Conn., police Communications Supervisor Jeff Vannais. Urgent Communications (8/7)
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Innovation Insights
Command system lets firefighters quickly coordinate wildfire response
US-DISASTER-FIRE-WILDFIRE
(Robyn Beck/AFP/Getty Images)
Retired Air Force Col. Jack Thorpe has led an effort to develop the Next-Generation Incident Command System, which creates a coordination model for firefighters similar to what the military uses on the battlefield. The online command system is contained in a University of California, San Diego, supercomputer. Using Google Maps technology, it can speed the time it takes fire officials to coordinate a response to a major wildfire. Fast Company online (8/11)
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L.A. firefighters' app turns smartphone owners into first responders
The Los Angeles County Fire Department will send alerts to CPR-trained smartphone owners that will enable them to respond to nearby cardiac emergencies using an application called PulsePoint that links its dispatch system to the app. "Every person who knows CPR, downloads this app and activates it has their own fire department radio in their pocket," said Dr. Franklin Pratt, the department's medical director. Los Angeles Times (tiered subscription model) (8/6)
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SmartQuote
The mind is not a vessel to be filled but a fire to be kindled."
-- Plutarch,
Greek historian
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