Internal investigation into Plush death shows problems with CAD system | Ariz. communities agree to consolidate dispatch services | Ind. police want dispatch to remain independent from E9-1-1 center
May 15, 2018
NENA SmartBrief
News for emergency communications and response professionals
Making the Call
Internal investigation into Plush death shows problems with CAD system
An internal investigation into the death of 16-year-old Kyle Plush in Cincinnati found the computer-assisted dispatching system had problems throughout the call, and the dispatcher didn't hear Plush's first comments because they were overridden by an automated 9-1-1 response. The Cincinnati City Council voted Monday for an outside investigation, and the incident is also being investigated by the Hamilton County sheriff's office and the county Prosecutor's Office.
WLWT-TV (Cincinnati) (5/14) 
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Ariz. communities agree to consolidate dispatch services
The Pinetop-Lakeside, Ariz., Town Council approved an intergovernmental agreement to merge police dispatch services with Show Low, Ariz., which has already OK'd the plan. The Pinetop-Lakeside center has experienced staffing shortages, which it hopes to alleviate through the consolidation.
The White Mountain Independent (Show Low, Ariz.) (5/14) 
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Policy Pulse
Utilities can be FirstNet "extended primary" users
Utility companies can be "extended primary" subscribers to FirstNet to receive prioritization over consumer traffic, but won't have preemptive access unless it's granted temporarily by a public-safety user. "Extended primary subscribers are an extended community that could be called on to help support our first responders -- from the mitigation, remediation, overhaul, clean up and restoration to the provisioning of other services required during the time of an emergency or its aftermath," AT&T said.
Urgent Communications (5/11) 
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Anchorage, Alaska, rejects proposal to charge nonprofits for excessive 9-1-1 calls
The Anchorage, Alaska, Assembly voted to maintain an exemption for nonprofits that lets them avoid fees for excessive 9-1-1 calls near them. Homeless shelters in the area opposed the proposal to remove the exemption, saying long-term solutions are needed to address homelessness instead of charging shelters.
KTUU-TV (Anchorage, Alaska) (5/9) 
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Innovation Insights
Drones to test out-of-sight flying on AT&T network
AT&T is testing use of its LTE network to allow pilots to guide drones out of their line of sight in San Diego and Virginia. The tests involve drone technology that can provide LTE cellular coverage after emergency situations, and AT&T plans to apply the results to FirstNet to expand technology for first responders.
FierceWireless (5/11) 
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Google, Pa. counties working on mapping problem
Sen. Pat Toomey, R-Pa., put commissioners in Columbia and Montour counties in touch with Google to address wrong addresses in Google Maps that have officials in the counties worried about responding to emergencies. Google has been given updated data, and a company representative said the time it will take to make changes depends on the vetting and processing of the data, among other things.
Government Technology online (5/11) 
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