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FirstNet may allow personal commercial devices FirstNet may allow commercial mobile devices on its broadband network for first responders, a report says. State officials told FirstNet many first responders use their personal smartphones and mobile devices on the job, but potential challenges to using commercial technology include installing Band Class 14 chips in commercial phones so they can access the public-safety spectrum. This may make the security of the network more vulnerable.FedScoop
Dispatchers find translation help is just a click away Dispatchers in North Carolina's Brunswick and New Hanover counties can press a button on their computer screens to quickly connect to LanguageLine when they need translation help during a 9-1-1 call. New Hanover County 9-1-1 manager Deborah Cottle said dispatchers use the service, which can help determine which language is being spoken, almost daily. But Lucy Vasquez of Amigos international noted there can problems using the service if people speak different dialects.Star-News (Wilmington, N.C.)