First responders in N.Y. get special Ebola training | Calif. agencies offer tip cards to help people use 9-1-1 properly | Dispatcher says several days stand out in 35-year career
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October 15, 2014
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First responders in N.Y. get special Ebola training
First responders in Long Island, N.Y., are getting special training from health officials to protect themselves in the event they handle a potential Ebola case. The training includes information on infectious disease types, protective actions and appropriate protective gear. Long Island Press (N.Y.) (10/10)
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Calif. agencies offer tip cards to help people use 9-1-1 properly
California Polytechnic State University police and four other local agencies are working on a program to reduce nonemergency use of 9-1-1. Officials are passing out tip cards, with blank spaces for the numbers of agencies that help with nonemergency problems, to help people make emergency calls properly. The Tribune (San Luis Obispo, Calif.) (10/12)
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Policy Pulse
FirstNet may allow personal commercial devices
FirstNet may allow commercial mobile devices on its broadband network for first responders, a report says. State officials told FirstNet many first responders use their personal smartphones and mobile devices on the job, but potential challenges to using commercial technology include installing Band Class 14 chips in commercial phones so they can access the public-safety spectrum. This may make the security of the network more vulnerable. FedScoop (10/9)
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Ala. subdivision finds itself in fire-jurisdiction limbo
A subdivision of Glencoe, Ala., falls in jurisdictional limbo, where it is not clear whether the city or Calhoun County should respond to 9-1-1 fire calls. Also at issue is distribution of tax money collected for fire response. The Anniston Star (Ala.) (10/13)
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Innovation Insights
Miss. county looks at technology backup to siren warnings
Lowndes County, Miss., E9-1-1 Director Cindy Lawrence says the area needs an additional layer of emergency notification to back up outdoor sirens that may not be heard indoors. The county is considering the CodeRED system, which uses an address database to send phone and social media alerts to residents in areas affected by an emergency event. The Commercial Dispatch (Columbus, Miss.) (10/14)
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Dispatchers find translation help is just a click away
Dispatchers in North Carolina's Brunswick and New Hanover counties can press a button on their computer screens to quickly connect to LanguageLine when they need translation help during a 9-1-1 call. New Hanover County 9-1-1 manager Deborah Cottle said dispatchers use the service, which can help determine which language is being spoken, almost daily. But Lucy Vasquez of Amigos international noted there can problems using the service if people speak different dialects. Star-News (Wilmington, N.C.) (10/10)
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SmartQuote
Sometimes you have to step outside of the person you've been, and remember the person you were meant to be, the person you wanted to be, the person you are."
-- H.G. Wells,
British author
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