7 empowering skills learned from the FBI | Keep a level head when confronting offense | Steps to take for a successful midyear review
July 20, 2017
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Leading Edge
7 empowering skills learned from the FBI
LaRae Quy's time as an FBI agent taught her that being a true leader required seven specific skills, including humility, positive core values, emotional intelligence, a tough but fair attitude and honed listening skills. "The best leaders are confident enough to surround themselves with people who are smarter and more talented," she writes.
SmartBrief/Leadership (7/19) 
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Keep a level head when confronting offense
It is important to remember that you will inevitably do or say things that offend others and that taking offense is optional, Michael Hyatt writes. Taking the high road can lead to positive change and is better than giving in to the temptation to lash out when others criticize you, he argues.
Michael Hyatt (7/17) 
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Do-it-yourself vs. Doing it right
A highly-engaged workforce drives results and employee engagement programs are key to success. But most companies still lack on-the-ground programs for employee engagement and alignment. Learn how to leverage time and resources with a social recognition program in the whitepaper "Do-it-yourself vs. Doing it right".
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Strategic Management
Steps to take for a successful midyear review
A midyear business review provides guidance to leaders and teams and allows companies to shift resources and strategies as needed, writes John McAdam. Not all reviews are alike, and you may want to review goals and new ideas, look at sales or financial progress or conduct a thorough company assessment, he notes.
Wharton Magazine online (7/18) 
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Smarter Communication
Coaches offer advice for tackling hard discussions
Make tough conversations constructive by trying to see where the other person is coming from and keeping the focus of the exchange on creating value, according to members of the Forbes Coaches Council. Approach conflict with an openness to change, practice empathy and use "I" statements to keep things civil.
Forbes (7/17) 
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Be mindful of posture, clothing and speech to make the best impression
Your posture and attire are among the subtle ways you tell others about yourself, even if you're not conscious of the messages you're sending, writes Molly Reynolds. Similarly, your word choices, including proper pronunciation and not swearing, can also have a positive effect on how others see you.
Inc. online (7/17) 
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The Big Picture
Each Thursday, what's next for work and the economy
Why can't businesses find Americans to do the work?
Rooforia Home Exteriors owner Sarah Smith is one of many employers who turns to foreign-born workers on H-2B visas to fill vacant positions, saying she offers a fair wage but can't pay more to attract US citizens because her customers won't accept higher costs for the final product. "We want to compensate our employees fairly for the work they do and the risk they take, but we wouldn't be able to stay in business if we doubled the hourly rate," Smith said.
The New York Times (free-article access for SmartBrief readers) (7/13) 
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In Their Own Words
Medical facility CEO says employees are what makes the company tick
Eric McMillen, CEO of health care provider Ochsner-Baton Rouge in Louisiana, understands how important it is to show appreciation for employees and treat them like the business backbone they are. "Ochsner-Baton Rouge's success is a direct result of having a dedicated and talented team of people of all levels and roles to assist in the decisions we make," he says.
Greater Baton Rouge Business Report (La.) (7/17) 
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Daily Diversion
The modern tape measure dates back to 1860s Connecticut
The modern tape measure dates back to 1860s Connecticut
(Pixabay)
The flat-wire hoop skirts of the 1800s led James Chesterman of Britain to obtain the first patent for a metal tape measure in 1829. The earliest patented version of the modern spring-click tape measure had to wait until 1868 when Alvin Fellows of Connecticut claimed his version was a reinvention, not just an improvement.
Smithsonian online (7/14) 
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