Virtua Health CIO: Clinician engagement crucial to EHR implementation success | Michael Archuleta comments on successful EHR implementation | Poll: Care quality measurement is top priority of many health IT execs
New Jersey-based Virtua Health System was able to more smoothly transition to its Epic EHR by involving clinicians during the EHR selection and implementation processes and extensively training them to use the system after deployment, said Virtua Senior Vice President and CIO Tom Gordon. Health IT executives should ensure clinician awareness of the goal of EHR projects before implementation to maintain engagement, Gordon said.
Michael Archuleta comments on successful EHR implementation
Michael Archuleta, director of IT, Mt. San Rafael Hospital
Having a successful EHR implementation is challenging and takes overwhelming commitment from the entire organization. Workflow redesign, clinical documentation improvement and training are just the beginning, and using the system in a meaningful way throughout the organization is the key to success in providing exceptional quality and safety of patient care.
Commitment from the board of directors and administration, combined with the strong collaboration of physicians, nurses, clinical staff and information technology services, and selecting proper business partnerships are key metrics to a successful implementation. The technology, organizational collaboration and clinician engagement will help better align with health care reform, increase communication and care coordination, and integrate to best tell the patient's story.
The patient's story has to be at the center of our focus with any implementation because patient care is No. 1. If we can direct our focus toward improving clinician engagement that aligns with a patient-centric technology strategy, this will help redesign the jump-start in reflecting what matters most to the patient. If the past several years have been about the informed patient, the future will be about the involved patient. In the end, collaboration and engagement drive innovation, which is key to any successful implementation.
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Forty percent of health IT leaders cited improving patient care quality measurement as their top business objective this year, but 40% also reported not feeling prepared for year two of the updated Medicare Access and CHIP Reauthorization Act rule, according to a Stoltenberg Consulting survey. The poll also showed that IT and EHR performance optimization were cited as the greatest challenges, and artificial intelligence is the biggest health IT industry topic this year.
Health care organizations should not pay a ransom in a ransomware attack because there is no guarantee that data access will be restored, according to a report released by the HHS' Healthcare Cybersecurity and Communications Integration Center. The report, which notes that health care and government organizations have suffered at least eight SamSam cyberattacks so far this year, also says paying a ransom demand may encourage cyberattackers to continue the criminal activity and points out that some victims who pay are targeted again or asked to pay more ransom for a decryption key.
Ransomware is used twice as often as any other type of malware, according to the 2018 Verizon Data Breach Investigation Report. Verizon found that 39% of data security breaches include ransomware and that ransom demands are increasing.
Medicare Payment Advisory Commission members discussed expanding incentives for health care providers participating in advanced alternative payment models under the Medicare Access and CHIP Reauthorization Act in an effort to encourage more participation. The commission proposed paying a 5% bonus only on certain revenue derived from an AAPM.
A draft bill from the House Ways and Means Committee that would increase Medicare coverage of telemedicine services to curb expensive and unneeded hospital and emergency department visits is being worked on, said a House GOP committee aide.
CHIME has opened the HealthCare's Most Wired benchmarking survey. The Most Wired program serves as a prominent measure of technology excellence in health care, honoring health systems for their outstanding health care IT programs. This is the first year CHIME will oversee the survey and recognition program after acquiring HealthCare's Most Wired from the American Hospital Association last July. Participation is open to all CIOs and qualified health organizations. The survey will remain open until May 31. Learn more.
Give your clinical informatics executives a career boost with the CHIME CMIO Leadership Academy scheduled for May 18-20 in Chicago. The program will give participants the skills and tools they need to be effective leaders in their organizations, gain influence, and strengthen relationships with key stakeholders such as the CMO, CIO and other C-suite members. Learn more.