Automated labor management yields efficiency gains for N.Y. health system | Ed Marx comments on using "practical analytics" for labor management | Many Pioneer ACOs achieved savings in 2nd year, CMS says
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October 16, 2014
CHiME Healthcare CIO SmartBrief
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Automated labor management yields efficiency gains for N.Y. health system
North Shore LIJ, a New York-based health system with almost 50,000 employees across 16 hospitals, has seen greater efficiencies and better control of its labor costs since it deployed a time-and-attendance tool three years ago. "By using real-time data, we are starting to look at trends and how we are using our workforce," said Jim Bosco, North Shore LIJ vice president of human resources. The health system also was able to allocate its nurses more efficiently by offering a self-scheduling feature and automating its patient census data to gauge how many nurses were needed in each department for each shift. Healthcare Informatics online (10/14)
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Ed Marx comments on using "practical analytics" for labor management
Ed Marx, SVP and CIO, Texas Health Resources
Ed Marx, SVP and CIO, Texas Health Resources
l love seeing examples of what I term "practical analytics." Many pontificate on Big Data and talk of the potential for predictive and prescriptive analytics, but few have yet to master descriptive (retrospective) use cases. What North Shore has accomplished is something in between these pivot points. They have mastered the practical aspects of data aggregation by turning labor analysis into actionable business decisions.

As much as 50% of the expenses of a typical hospital are comprised of labor and benefits, yet we have not been strong in efficiently managing our highly skilled labor force. North Shore is the exception -- proactively mining and analyzing its labor data and making real-time staffing decisions. This has allowed North Shore to better control labor costs and drive general efficiencies into its labor management processes. Moreover, this technology has enabled North Shore to further engage clinical staff by allowing them advanced features such as self-service and reduced management time spent on creating and adjusting work schedules.

While labor management may not seem as exciting as leveraging analytics to address patient safety and quality of care concerns, wringing costs out of our expense side enables us to do more in investing in people, processes and technologies that enable the fulfillment of the triple aim. Labor management is low hanging fruit and an excellent place to begin your "practical analytics."
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Practitioners are asking for their clinical workloads to be delivered to more devices. This increased demand can make any IT exec nervous. Learn how a leading nonprofit innovator relies on Citrix to empower doctors and nurses with anytime, anywhere, any device access to critical applications, improving productivity and security while reducing costs. Read more.
Strategy & LeadershipSponsored By
Many Pioneer ACOs achieved savings in 2nd year, CMS says
The Pioneer accountable care program was designed to allow ACOs to migrate to other models, says CMS Chief Medical Officer Dr. Patrick Conway, and 13 of the 32 organizations that joined the program in 2012 have done so. The 23 ACOs that participated in both 2012 and 2013 saved $128 million in 2012 and $90 million in 2013, according to CMS data. Ob.Gyn. News online (10/11), California Healthline (10/9)
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Demystifying Big Data & Business Intelligence
Big Data and how to use it is the looming question every CIO is faced with. Pressure is seemingly coming from all sides to have better, more complete data, and sophisticated data analytics capabilities. Click here to discover what Divurgent's CIO Survey revealed on the future state of Big Data and our teams approach on developing a Big Data Road Map.
Technology Spotlight
Experts: NICU naming system cuts errors in EMR data
Creating an identification system for yet-to-be-named neonates helped one NICU reduce errors when clinical orders were entered into an EMR system, researchers from Montefiore Medical Center in the Bronx, N.Y., told the American Academy of Pediatrics annual meeting. Dr. Jason Adelman said a survey of more than 300 NICUs found more than 80% used BabyBoy, BabyGirl or BB/BG for unnamed infants, which increases the risk of mix-ups in patient charts. MedPage Today (free registration) (10/13)
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Strong growth forecast for global telehealth market
The global telemedicine market will hit $43.4 billion in 2019 and will have a 17.7% compound annual growth rate from 2014 to 2019, a BCC Research report predicts. Despite the predicted 12% CAGR of the telehospital category, the report projected that the telehome category would be the fastest-growing and largest subsector of the market, with an expected market share of 55% by 2019. (10/14)
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Management & Operation
Survey: Many providers ill-equipped to harness Big Data, analytics
A MeriTalk survey found that while health care providers expressed positive views about tools to optimize EMR data, 96% lack the infrastructure to fully take advantage of Big Data, analytics and other tools. However, providers say such technologies will help them save money, according to the report. Healthcare IT News (10/13)
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Pilot testing of cyberthreat detection service launched by HITRUST
Insurers, pharmacy benefit managers and providers are testing HITRUST's Cyber Threat XChange service, designed to speed detection of cyberthreats. The service will compare data with the United States Computer Emergency Readiness Team and the Department of Homeland Security. Health Data Management (10/13)
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Regulatory & Legislative
ONC picks Savage as chief privacy officer
National Health IT Coordinator Dr. Karen DeSalvo has named Lucia Savage the new ONC chief privacy officer. Savage succeeds Joy Pritts, who left the post in June. Health IT Security (10/14)
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Market Focus
VA telehealth program serves nearly 700,000 veterans
The Department of Veterans Affairs reported that around 690,000 veterans, or 12% of the overall VA health care population, used its telehealth services in fiscal year 2014. Many of the telehealth patients live in rural communities where access to care is limited. Among the initiatives was the TeleAudiology program, which serves more than 10,000 veterans with hearing loss. Healthcare Informatics online (10/13)
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Keynotes provide inspiration and usable knowledge at the CHIME14 Fall Forum
Keynote sessions provide knowledge and inspiration for leading an organization. The CHIME14 Fall CIO Forum will provide both, with the following scheduled keynote speakers:
  • Peter H. Diamandis, M.D., founder and chairman of the XPRIZE Foundation;
  • Glenn Steele Jr., M.D., Ph.D., president and CEO of Geisinger Health System; and
  • Diana Nyad, record-setting long-distance swimmer.
Get more information.
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New security organization launches; recommend your CSO today!
CHIME's new association for CSOs -- the Association for Executives in Healthcare Information Security (AEHIS) -- is now ready to accept member applications. AEHIS will provide many of the same benefits to its members as CIOs enjoy in CHIME. AEHIS membership is intended for chief security officers (or the highest-ranking security executives) of health care provider and payer organizations. Those who apply and are accepted before Dec. 31 will be recognized as an AEHIS founding member and will receive a one-year complimentary membership. Applicants may join using this link:
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Every great dream begins with a dreamer."
-- Harriet Tubman,
American abolitionist
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