Hawaiian Airlines, United Airlines and Alaska Airlines took the top three spots respectively in on-time performance for April by US carriers. Southwest Airlines and American Airlines made it into the Top 10.
This month, Southwest Airlines is testing a dual-door exit system for its planes at two California airports as the airline explores ways to make deplaning easier. Southwest spokeswoman Casey Dunn said the new technique has "proven successful in improving both on-time performance as well as the customer experience."
Identification of passengers by their fingerprints is being tested at airports in Atlanta and Denver as a way to speed up checkpoint lines, the Transportation Security Administration announced. Some airlines are interested in using the technology, which could use fingerprints to authenticate a person's identity and boarding pass and eliminate paper boarding passes and ID cards.
American Airlines and Ronald Reagan Washington National Airport officials aim to avoid traffic snarls as construction of new security checkpoints begins later this year. Lanes will be closed for the first year of construction on the airport's arrivals level, which is expected to be completed by 2020.
Hotels are turning to geotagging, a precision location technology, to help guests who may be confused by less exact Internet mapping services. "Not all guests have entered an international airport and been picked up by hotel limousine, so they require a precise entrance to the car park, not the front door, and then the front door," said Richard Lewis of the global addressing system What3Words.
Swelling demand for fitness and wellness services has hotels investing in state-of-the-art exercise equipment, high-end design, health-oriented menus and an array of other amenities. Hilton Hotels has introduced a workout-friendly guestroom fitted with classic gym equipment and a meditation chair.
For meeting pros, happy, clear-headed and engaged attendees are an indication of work done well. Dr. Deepak Chopra -- who will speak during MPI's World Education Congress, June 19-22 in Las Vegas -- may help attendees achieve that goal.
How small the vastest of human catastrophes may seem at a distance of a few million miles.