United to connect Chattanooga to NYC, Chicago | JetBlue adds Reno, Nev., routes | JetBlue's self-service kiosks at JFK take a bite out of lines
August 16, 2016
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United to connect Chattanooga to NYC, Chicago
United Airlines will begin offering direct flights from Tennessee's Chattanooga Metropolitan Airport to New York City and Chicago beginning Sept. 7.
Chattanooga Times Free Press (Tenn.) (tiered subscription model) (8/16) 
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JetBlue adds Reno, Nev., routes
JetBlue has added two major routes from Reno, Nev., connecting the city to New York and Long Beach, Calif. More western routes could be coming, one JetBlue manager said.
Reno Gazette-Journal (Nev.) (tiered subscription model) (8/16) 
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The Smarter Traveler
JetBlue's self-service kiosks at JFK take a bite out of lines
JetBlue says its self-service kiosks at John F. Kennedy International Airport in New York have cut down wait times for customers who are now able to tag their own checked baggage. JetBlue installed about 70 kiosks in the lobby at terminal T5.
Conde Nast Traveler online (8/15) 
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Airlines explore free-market approach to upgrades
Some 30-plus airlines are now experimenting with auctions to fill premium cabin seats, turning away from the practice of giving them away or charging upgrade fees. The practice is most popular among international carriers, though American Airlines has run some test auctions.
Houston Chronicle (tiered subscription model) (8/12) 
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Companion fare is major perk of Alaska Airlines Visa card
A free checked bag and the annual companion fare of $121 aboard Alaska Airlines are just some of the perks of carrying an Alaska Airlines Signature Visa card.
Alaska Airlines Blog (8/11) 
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Refuel and Refresh
HEI Hotels & Resorts suffers data breach
HEI Hotels & Resorts has suffered a data breach affecting hotels operated under the Starwood, Marriott, Hyatt and InterContinental brands. The breach could have exposed payment information at 20 properties.
Skift (8/14) 
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Chains unlocking keyless entry's potential
Phones
Hotel chains are widening their adoption of keyless room entry linked to guests' mobile phones. For example, Hilton Worldwide's year-old Digital Key system is in use at 400 US hotels, with plans to go global.
USA Today (8/15) 
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