US News says Alaska Airlines has the best mileage program | CBP deploys facial recognition tech at Houston, Las Vegas airports | iPass program lets travelers move smoothly between Wi-Fi networks
August 10, 2017
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US News says Alaska Airlines has the best mileage program
US News & World Report's annual ranking of US-based airlines gave Alaska Airlines top marks in its Best Airlines Reward Program category. This is the third year in a row the carrier has landed the top spot in the ranking, which considers member perks and how easy it is to earn a free flight.
The Seattle Times (tiered subscription model) (8/9) 
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CBP deploys facial recognition tech at Houston, Las Vegas airports
Customs and Border Protection this week implemented facial recognition biometric exit technology at Las Vegas' McCarran International Airport and Houston's William P. Hobby Airport. The system takes a passenger's photo and compares it to photos from travel documents to verify his or her identity.
Air Transport World (8/9) 
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The Ultimate Guide to Employee Recognition
Want to learn how to create a meaningful strategy that will yield higher levels of employee retention and engagement? Read "The Ultimate Guide to Employee Recognition" to learn about the case for employee recognition, how to secure management buy in, how to create a recognition program road map and implement a program.
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The Smarter Traveler
iPass program lets travelers move smoothly between Wi-Fi networks
Travelers enrolled in iPass can automatically connect to Wi-Fi service offered by participating public Wi-Fi hotspots, hotels, airports and airlines, for a flat monthly fee of about $16.
Runway Girl Network (8/8) 
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Hawaiian, JetBlue embrace two-way texting
Hawaiian Airlines allows two-way texting -- meaning customers can reply to the airline's messages and initiate some of their own. JetBlue Airways plans to add the feature in the near future.
Bloomberg (8/10) 
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Refuel and Refresh
Tech is tops in loyalty members' expectations
Tech is tops in loyalty members' expectations
(Toshifumi Kitamura/AFP/Getty Images)
Fast, free Wi-Fi and smooth interaction with mobile apps are musts for today's hotel loyalty club members, executives assert. Technology pervades operations, from robotic room service deliveries to fitness amenities.
Hotel News Now (8/8) 
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Report: On-demand services, sustainability key trends in travel
The latest "Future of Luxury" report by Sabre Corp. finds that sustainability, quality without frills and on-demand service are among the trends shaping luxury travel.
Skift (8/8) 
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I think a hero is an ordinary individual who finds the strength to persevere and endure in spite of overwhelming obstacles.
Christopher Reeve,
actor and director
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