Airlines work to improve travel experience in coach | Airports expand amenities, bringing romance back to travel | NYC considers city-sponsored app to let you hail taxis via phone
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December 11, 2014
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Airlines work to improve travel experience in coach
U.S. airlines are adding amenities to coach to attract passengers. Delta Air Lines gives out sleep kits to coach passengers on international flights, while some airlines are adding Wi-Fi and live television services. The Wall Street Journal (tiered subscription model) (12/10), Bloomberg (12/10)
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Airports expand amenities, bringing romance back to travel
Airport terminals across the U.S. are expanding offerings for travelers; the latest amenities include yoga studios, gardens, breweries and farmers' markets. "There is nostalgia for the way travel used to be; a movement to finally return the romance that Americans used to have with air travel," said MacAdam Glinn, national aviation director of Skanska's Aviation Center of Excellence. CNNMoney (12/11)
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NYC considers city-sponsored app to let you hail taxis via phone
A new bill would allow New York City to develop its own taxi-hailing application to help taxi drivers compete with ride-share services like Uber and Lyft. City Council member Ben Kallos proposed the bill. "New York City must support our tech sector: Instead of making new technologies illegal, or regulating them out of business, we should provide a level playing field with fair competition so that companies, drivers and riders all win,” he said. Government Executive (12/8)
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American Express predicts travel costs will rise in 2015
American Express Global Business Travel predicts that travelers will see an overall increase in lodging, air travel and ground transportation prices next year. Hotels in North America are expected to capitalize on the positive economic outlook and limited supply growth to drive rates. The report adds that midrange hotels are looking to customer service quality and high-tech amenities to compete with the high-end segment. 4Hoteliers (12/10), TravelMarketReport.com (12/9)
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Refuel and Refresh
Borrowing programs are becoming more popular in hotels
Borrowing programs are expanding beyond the luxury suite to select-service hotels that can provide guests needed items such as running gear, bicycles and even automobiles, experts say. "Guests are saying, 'I only want to pay for what I want to use,' " said Bonnie Knutson, a professor at Michigan State University's School of Hospitality Business. The New York Times (tiered subscription model) (12/8)
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Spotlight on Meetings and Events from MPI
The Risk in Not Risking
Despite discomfort, for meetings to change positively, we need to change.
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Travel Pulse
Many airlines offer various in-flight entertainment options on specific planes. How much do you research ahead of time to know what your IFE options will be before you fly?
Who has time to look up plane specs?  81.68%
I'll look it up, but I usually will take my own entertainment anyway  13.21%
I find out as much as I can ahead of time so that I can reduce what I have to carry on  5.11%
SmartQuote
A problem is a chance for you to do your best."
-- Duke Ellington,
American composer, pianist and bandleader
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