Yoga rooms, beer to go among airport amenities of 2014 | J. Cole grabs top spot on Billboard 200 with "2014 Forest Hill Drive" | Dallas-Fort Worth Airport wants to bring "high-end" experience to travel
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December 18, 2014
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Passenger Experience
Etihad leads luxury flight with "Residence" private apartment
Etihad Airways' latest offering in luxury flight is "The Residence," a 125-square-foot apartment staffed by a personal butler. Accommodations feature a living room, private bathroom and bedroom for one or two people. The Wall Street Journal (tiered subscription model) (12/17)
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Yoga rooms, beer to go among airport amenities of 2014
Drinks "on the go" at Nashville International Airport, enabling travelers to sip alcoholic beverages while roaming; workout areas added to several U.S. airports and access to car services such as Uber and Lyft are among the new amenities that greeted travelers in 2014. USA Today (12/17)
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J. Cole grabs top spot on Billboard 200 with "2014 Forest Hill Drive"
J. Cole moved to the top spot on the U.S. Billboard 200 this week, with his album "2014 Forest Hill Drive" selling 354,000 copies in addition to being streamed by listeners 16 million times. Taylor Swift's "1989" moved to the No. 2 spot. Reuters (12/17)
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Dallas-Fort Worth Airport wants to bring "high-end" experience to travel
Dallas-Fort Worth International Airport has announced an overhaul of the airport to bring in "high-end retailers, restaurants and services." The airport is currently soliciting proposals from partners interested in providing "new and exciting choices to eat, shop and relax" for its travelers. Frequent Business Traveler (12/17)
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Amex lounges latest bid for passenger loyalty
American Express now has six lounges to its credit, including in major hubs such as Sydney, Las Vegas, Dallas-Fort Worth and New York LaGuardia. The credit card company plans to bring more luxury lounges online its bid to win traveler loyalty away from individual airlines. Runway Girl Network (12/17)
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Other News
Connectivity & Technology
Upgraded Gogo Wi-Fi now on all Virgin America planes
Gogo's ATG-4 in-flight Internet service is now on all Virgin America aircraft, the company has announced. This means three-times faster data connection speeds on its 53 Airbus A320 fleet. Frequent Business Traveler (12/17)
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Other News
Airlines & Aircraft
Hainan Airlines could add 9 international destinations in 2015
China's Hainan Airlines is looking to expand its global reach with up to nine new international destinations in 2015, according to a source familiar with the plan. The Wall Street Journal (tiered subscription model) (12/17)
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Southwest, AirTran to add 150 weekly departures this summer
Southwest Airlines and partner AirTran Airways are adding 150 weekday departures this coming summer, for a total of 3,800, Southwest has announced. "We're connecting our customers to what's important to them – more seats at our low fares, our great customer service and policies, and better schedules through nonstop options," said Andrew Watterson, VP of network planning & performance. The Dallas Morning News (free content)/Airline Biz blog (12/17)
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Association News
Job posting: Business Development Manager at Kontron America
Kontron America seeks a Business Development Manager - Avionics, to be based in Poway, CA USA. Duties include creation and implementation of innovative selling strategies, establishing credibility with new clients, technical and contractual leadership with a global market outlook and providing industry and regulatory trends to Product Development & Engineering. Read here.
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Interact with the Passenger Choice Awards on Facebook and Twitter
APEX would like to invite you to become a fan of the Passenger Choice Awards Facebook page and to follow posts on Twitter @PassengerChoice. View past APEX award winners, read articles about the passenger experience and pick up travel tips along the way. Feel free to leave a comment and be sure to pass along the survey link,, to your friends, family and contacts as well.
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It's the steady, quiet, plodding ones who win in the lifelong race."
-- Robert Service,
British-Canadian poet
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About APEX
The Airline Passenger Experience Association (APEX) encompasses a network of businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience: from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and inflight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

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