Diversity is a key part of business success, as there is great value in having multiple perspectives at the table during the decision-making process, says Rosalind Brewer, chief operating officer of Starbucks. She advises women who want to climb the corporate ladder to stay the course as they move up the ranks.
Leaders can find opportunities throughout the day to offer morale-boosting encouragement, writes Judith Humphrey, founder of The Humphrey Group. Ways to do this include voicing appreciation for an employee's idea, highlighting examples of progress or expressing appreciation for the diligence of the team.
To be a good manager, give your team members challenges that encourage them to improve, career coach Whitney Johnson recommends. Staff members will be more motivated and engaged if they have the opportunity to advance into new roles within the company, and are always learning and developing.
Bringing a dose of positivity to the workplace can go a long way, but only if it comes from a place of authenticity, writes executive coach Mary Jo Asmus. Spending time with upbeat people and engaging in activities that lift your spirits can help you get into the proper mindset, she writes.
Nonverbal communication, like smiling and making eye contact, can help you engage with your presentation audience, advises Emily Murphy of Indiana University. Information on the slides should be simple and minimal, and you should avoid reading directly from them, marketing consultant Jeff Magnuson adds.
Healthy Dining has created the new MyMenu platform to give restaurant customers an easy-to-understand view of the nutritional information on an eatery's menu items. Restaurants including Souplantation, Rubio's and California Pizza Kitchen already use the MyMenu platform, and Healthy Dining aims to expand it beyond restaurants to other industries including workplaces and weight-loss programs, President Anita Jones-Mueller said.
Carnival's market value has grown nearly 78% since Arnold Donald started as CEO five years ago, and he credits building a team with different life experiences. "Diversity of thinking is a business imperative and a powerful advantage," he says.
Black female executives, who are part of two demographic groups that are often underrepresented in the workplace, grapple with the challenge of "intersectional invisibility." Interviews with executives suggest that many have counteracted this challenge "by taking on visible, high-risk roles that helped them ascend to the upper echelons of their companies," researchers note.
To crack down on sexual harassment, HR professionals should educate employees about unconscious bias and implement ongoing performance management, writes Saba Software's Debbie Shotwell. Work with leaders to assess diversity levels in management roles within the organization and work to make sure women and minorities are fairly represented, she adds.
Hiring managers should be proactive about sharing thoughts on workplace culture and flexibility so they can help job candidates determine whether an organization is the right fit. "We can't penalize anyone that wants to raise children, intends to pursue a personal passion, care for a loved one or be a single head of household," writes Vidhya Ravi.