Quieting your inner voice so you can truly listen to what team members are telling you can lead to better leadership outcomes. "It's your responsibility to show up and be fully present to effectively use the limited time you have with each person you meet," write Rasmus Hougaard and Jacqueline Carter of Potential Project.
There are still ways to get in on the flurry of holiday spending. OptinMonster co-founder Syed Balkhi recommends several tactics, including running exclusive holiday sales and establishing a sense of urgency.
Joe Pulizzi outlines content marketing predictions for next year, such as his hunch that at least two Fortune 500 firms will hire former media or publishing executives as their chief marketing officers. Forecasts from others include a surge in experiential content using new formats such as social livestreaming, podcasts or Alexa skills.
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Employees crave the kind of gifts that fall outside pay and benefits, writes Julie Winkle Giulioni. Giving positive feedback and offering flexible work hours are two ways employers show staff they are valued.
Job interviews often focus on how knowledgeable candidates are, but it's also important to find people who are able to connect with others, writes Yewande Ige, global recruitment strategist at ThoughtWorks. Encourage candidates to reflect on their empathy by asking the question, "Are you willing to be wrong about your opinion on the world?"
Jeff Herrmann advises how to develop a better understanding of your email subscribers, starting with segmenting prospects by demographics and firmographics -- the characteristics of the individual's company. Further this analysis by segmenting based on user behavior, and cross-analyze your audience against the wider market, he writes.
Operation Santa has allowed local postmasters to answer letters to Santa since 1907, and the tradition endures even as letter-writing has become less common. One concession to the times is that the Postal Service has stopped replying in cursive.