Chick-fil-A offers technology from Kallpod at around 10 restaurants, giving dine-in customers the ability to push a button on the table to order additional food. The button, which also offers options for calling the manager or requesting service, has boosted average order sizes in Houston-area restaurants, the company said.
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Fast-food company Burger King is working with SAP to move its supply chain operations to the cloud to streamline its global operations. Its new system, which will launch in Korea, aims to integrate a single platform to manage spending across all logistics, travel and capital expenditures.
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Walmart says it will acquire Latin American food-delivery startup Cornershop for $225 million. Cornershop, which was founded in San Francisco about three years ago, is expected to strengthen Walmart's food-delivery business in Mexico and Chile.
McDonald's and Taco Bell are among the major chains rolling out self-ordering kiosks, but the average price tag of $5,000 apiece could make small operators think twice, said Rob Meiner of digital display manufacturing company Peerless-AV. Still, the machines often pay for themselves quickly by driving higher sales and labor efficiencies, he said.
Employers can reduce the likelihood of data breaches by training employees on the basics of cybersecurity safety and to identify likely phishing scams, write Peter Hall and Kevin Langley of Chamberlain Hrdlicka. "The best defense to a data breach is to ensure one never happens in the first place," they write.
A startup called Galley is developing software to help restaurants modernize and manage back-of-the-house functions such as ordering ingredients and managing inventory. Google's former executive chef, Nate Keller, is an adviser to the San Diego-based company.
Upscale movie theater chain iPic Entertainment considers itself a restaurant and hospitality concept first, offering waiter service and gourmet menus at its 15 locations. "We have research that says 61% of adults would rather spend money on experiences such as a restaurant or a movie versus buying an item from a store. It's a potent combination," said the National Restaurant Association's Hudson Riehle.