NENA urges swift 9-1-1 modernization after outages | Dallas working to figure out what's behind 9-1-1 problems | Dispatchers seek to respond quickly but connect with callers
March 22, 2017
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Making the Call
NENA urges swift 9-1-1 modernization after outages
NENA is urging swift modernization of emergency call systems in light of two recent 9-1-1 outages on both the national and local level. "We have got to make the transition quickly because the longer we stay in this transitional state with one foot in the landline world and one foot in the IP, or internet [protocol], world, the more vulnerable we're going to be," said Trey Forgety, NENA's director of government affairs.
Associations Now online (3/21) 
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Dallas working to figure out what's behind 9-1-1 problems
Dallas officials are trying to find the cause of an influx of 9-1-1 calls, which caused long wait times for legitimate 9-1-1 calls. The problem might have delayed emergency response and thereby contributed to the deaths of two people, including a 6-month-old child.
Sentinel-Tribune (Bowling Green, Ohio)/The Associated Press (3/16),  Associations Now online (3/21) 
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Dispatchers seek to respond quickly but connect with callers
Answering 9-1-1 calls as quickly as possible and keeping callers on the line as long as needed are key issues for dispatchers in Memphis, Tenn. The city has made improvements to speed response times, such as increasing staffing levels, and it is now working with health care providers to find more efficient ways to respond to medical calls that are not life-threatening.
The Commercial Appeal (Memphis, Tenn.) (free content) (3/18) 
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Policy Pulse
Judge clears likely path to an AT&T FirstNet contract
FirstNet is expected to award its contract to build a nationwide first-responder service to AT&T after a federal court ruling Friday against Rivada Networks, which had challenged the procurement process. The judge denied Rivada's petition to upgrade its bid, leaving AT&T as the sole entity with an offer in the "competitive range" of bids.
Urgent Communications (3/17) 
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Innovation Insights
Device tracks firefighters where GPS does not work
Startup company ResponderX is close to real-life testing for tracking equipment designed to go inside buildings where GPS does not work. Andrew Jarrett of ResponderX said the device would be attached to firefighter helmets and would send "bread crumbs" to network hubs on fire department vehicles.
The Bryan-College Station Eagle (Texas) (3/19) 
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Texas paramedics participate in hand-held ultrasound study
A Texas A&M University medical student is conducting a study to determine how hand-held ultrasounds can help paramedics. Four teams in Texas are participating, and the paramedics say the tablet-size ultrasound machine helps them assess heart and lung function and place IVs, enabling them to provide faster, potentially lifesaving treatment.
KVUE-TV (Austin, Texas) (3/16) 
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