Ga., Tenn. dispatchers come to N.C.'s aid after Florence | Lompoc, Calif., considers outsourcing to address dispatcher shortages | "Presidential Alert" message test delayed until Oct. 3
September 20, 2018
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Making the Call
Ga., Tenn. dispatchers come to N.C.'s aid after Florence
Ten dispatchers from Hamilton County, Tenn., and eight from Roswell, Ga., traveled to North Carolina to provide relief for their peers in the aftermath of Hurricane Florence. The Tennessee team provided similar assistance in Naples, Fla., after Hurricane Irma.
Patch (9/18),  WRCB-TV (Chattanooga, Tenn.) (9/18) 
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Lompoc, Calif., considers outsourcing to address dispatcher shortages
The Lompoc City Council in California is exploring outsourcing its emergency dispatch services to mitigate staffing issues. Options under consideration include the Santa Barbara County Sheriff's Office and the Santa Maria Police Department.
KEYT-TV (Santa Barbara, Calif.) (9/18) 
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Policy Pulse
"Presidential Alert" message test delayed until Oct. 3
The Federal Communications Commission and the Federal Emergency Management Agency have decided to put off testing the "Presidential Alert" emergency warning system due to the dangers resulting from Hurricane Florence and its aftereffects; the test date has been moved from Sept. 20 to Oct. 3. The system will allow the president to send messages to cellphones during a national emergency, and users cannot opt out of receiving the messages.
FCW (9/18) 
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Mattoon, Ill., grapples with decisions about ambulance options
The city council of Mattoon, Ill., has denied an ambulance service's appeal of the rejection of its bid to be a third provider. New ordinances restrict the number of ambulance services to two, and residents have expressed concerns about response times since the city discontinued the fire department's ambulance services.
Journal Gazette/Times-Courier (Mattoon, Ill.) (9/18) 
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Innovation Insights
US T-Mobile Android customers get Google's Emergency Location Service
Google has expanded its Emergency Location Service to the US for T-Mobile customers who call 9-1-1 from Android phones. Carriers are required by the Federal Communications Commission to reach an 80% success rate for locating callers to within 50 meters by 2021.
FierceWireless (9/19) 
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AT&T, tribe discuss plans for new cell tower in Wis.
The Red Cliff Band of Lake Superior Chippewa in Wisconsin is in talks with FirstNet and AT&T to construct a cell tower on the reservation to improve public safety for tribe members and visitors. Recent drowning deaths in the area have drawn attention to the need to improve emergency communications.
Duluth News Tribune (Minn.) (9/18) 
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