Distributors need a sound e-commerce strategy and a commitment to operational excellence if they want to fend off Amazon Business and other competitors. "[W]hatever strategy is pursued, a distributor needs real-time ERP tracking of the quantity of each item in each storage location, including on receiving docks (inside and outside), and on the floor," Dick Friedman writes.
SpartanNash posted a profit of $15 million on revenue of $2.4 billion for the first quarter. Separately, the company has installed digital menus and listed calorie counts on food offerings at its Family Fare stores.
Avnet is consolidating four distribution centers into one Hong Kong-based facility. Separately, it's introducing new Pi-based offerings through Element14, which Avnet owns through its acquisition of Premier Farnell.
A supply chain talent report from Supply Chain Insights found that while those in this career have a high level of job satisfaction, diversity continues to be a concern, writes Lora Cecere, founder and CEO of Supply Chain Insights. The need for diversity, with more women-focused programs, could help bring different views and experiences to the industry.
Business-to-business marketers should use Twitter to identify and partner with key influencers, to converse with prospects, and to answer questions not only relating to their brand, but also to their industry in general. Understand your audience and develop a consistent brand personality, encourage employees to be active on the site, and use video to display a human side to your company.
If your sales team is not sure of what they should be doing or feels that your sales priorities are shifting too often, your sales strategy may be too vague to fully succeed, writes Tris Brown. Every sales strategy should have clear standards for accountability and collaboration, Brown writes.
Waiting for a crisis means you're too late, argue PwC experts. A proper crisis plan ensures people know their roles, analyzes how quickly and efficiently the company can respond and tests the company's response capabilities.
The monthly volume of people quitting their jobs suggests that too many employees go unrecognized for their hard work, says S. Chris Edmonds in this blog post and video. Remember that employees need regular praise and encouragement to continue doing their best.
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