Your team deserves recognition, so make sure you can share what they do and why it matters to the bottom line, writes Joel Garfinkle. This is best accomplished with a concise, easy-to-remember message that doesn't detail every task, he writes.
Research has determined that high expectations can lead to specific performance improvements, and this means the subtle actions people take each day add up over time, writes Shane Parrish. "Although we rarely notice it (unless we are on the receiving end of overt racism, sexism, and other forms of bias), those expectations dictate the opportunities we are offered, how we are spoken to, and the praise and criticism we receive," he writes.
Go Beyond Pulse Surveys to Drive Engagement Pulse surveys quickly capture employee feedback. But it's time to expect more. This infographic offers three steps you can take right now to start moving beyond conventional pulsing to connect people and drive real change. Get the Infographic.
Intelligent Automation As the audit profession encounters a digital world where information is ubiquitous and volumes of data are exploding, auditors are increasingly looking toward the future with digital tools. Read more about Intelligent Automation for Audit.
If you struggle to actively listen, try committing to the moment and striving to understand the speaker's message and the emotions behind it. "Get into a place of understanding, where you're both speaking the same language, figuratively and literally," Stephanie Vozza writes.
Bishop Michael Curry's energetic and distinctive sermon at the wedding of Prince Harry and Meghan Markle was largely effective despite the austere setting because of his adroit use of humor and rhetorical devices, writes John Zimmer. That said, there were also a few areas where Curry could have done better, writes Zimmer.
Does your business need a new credit card? Right now, for a limited time, one of the top business credit cards is offering its highest welcome offer ever: 100,000 points. Learn more and compare card offers.
Elastic thinkers solve problems and generate new ideas by getting out of their comfort zones, according to author Leonard Mlodinow. He recommends absorbing a new art form, allowing time to daydream and considering views different from your own.
How structured is your approach to problem-solving?
Kind of -- We generally follow a repeatable problem-solving process
Not very -- Our problem-solving is a bit haphazard
Very -- We have clearly defined steps and output at each step
Not at all -- We never solve problems the same way twice
A weak structure means weak solutions. Problem-solving is a repeatable process with predictable end products for most common problems. A structured approach to problem-solving ensures you fully understand the problem and are comprehensive in your search for solutions. The structured approach is also efficient. If you can be hypothesis-based in your problem-solving and focus on the highest opportunity solutions, you can save a lot of time by not chasing small ideas. For the 30% of you not solving problems with a structured approach, give structure a try. You might find you’ll come up with bigger and better solutions faster than ever before. -- Mike Figliuolo is managing director of ThoughtLeaders. Before launching his own company, he worked at McKinsey & Co., Capital One and Scotts Miracle-Gro. He is a graduate of the U.S. Military Academy at West Point. He's the author of three leadership books: "One Piece of Paper," "Lead Inside the Box" and "The Elegant Pitch."
How frequently do you get overwhelmed by the amount of work you have to do?
Deepak Chopra believes leaders improve their path with good self-care and clarity of purpose. "I think success is opportunity and preparedness coming together, which happens only when you're aware," he says.
William Kocken on Sunday preliminarily broke the Guinness World Record for carrying a 100-pound bag while running a marathon. The Army National Guard member attempted the record to raise funds for veterans.