Talent's scarcity means companies should manage it like they would finances, writes Eric Garton of Bain & Co. Reliable measurement is key, he says, arguing that "[f]or human capital, we need to start thinking about the opportunity cost of a lost hour."
Everyone talks about the importance of the big picture, but sweating the details might be more advantageous, writes Michael Hyatt. This attitude extends to whom you hire and how you react to those people's successes or failures.
Luis (Rabbani And Solimene Photography/Getty Images)
Coach has deliberately shed revenue and stores to improve its business health and to retrain customers to pay full price for its handbags and other products, writes Phil Wahba. Now, CEO Victor Luis is looking toward growth with a tender offer for Kate Spade that could position Coach as a "house of brands," Wahba notes.
Productivity and communication decline when people fail to set boundaries and communicate how other people's actions and behaviors affect them, writes Mary Rezek, who coaches executives and TED speakers. Communicate what is out of bounds and never assume, she writes.
How people project themselves can signal authority even when they lack the formal title or position, writes Michelle Smith, who shares advice from Jeffrey Pfeffer. "Because you may not see those you hope to influence every day, make sure you're 'on' whenever you are with them," Smith writes.
Worrying too much might actually be a sign of good health, and according to recent research, chronic worrying shows us "there’s something we might need to be paying attention to and maybe do something about it," says study co-author Kate Sweeney. Dismissing people's worry, on the other hand, can come across as telling them they're "suffering in the wrong way," Sweeney says.
Athleta CEO Nancy Green runs a nearly all-woman team and uses her position to create an environment of female empowerment and acknowledgment. "I can be very demanding and I have extremely high standards, but I understand that people are human," she says.