photo here | Belgium's Spa du Sanglier opens its doors | London's new Chilworth hotel features wellness ambassador
July 12, 2018
ISPA SmartBrief
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Spa Spotlight
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Belgium's Spa du Sanglier opens its doors
The Hotel Le Sanglier Des Ardennes in Durbuy, Belgium, has introduced a new spa that includes a treatment area with massage beds, two tranquility rooms and a pair of tunnels for warm and cold treatments. The Spa du Sanglier uses products from Salin de Biosel.
Spa Opportunities (7/11) 
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London's new Chilworth hotel features wellness ambassador
The Chilworth hotel has opened in London. The property has an urban spa that includes a wellness ambassador for guests.
Spa Opportunities (7/10) 
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David Beckham enters male beauty-treatment sector
David Beckham has his own skin care line dubbed House 99 in a collaboration with L'Oreal. "I created House 99 to give people the inspiration as well as the right products to try out something different," he said.
Metro Magazine online (7/11) 
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Retail Rundown
Golden accents make hair glow
The golden accent treatment will give hair a sun-kissed look, celebrity colorist Rita Hazan says. "[T]he golden highlight is more of blonde that someone would assume you just picked up from a beach vacation -- it's soft and subtle, but there's a glow," she says.
Refinery29 (7/10) 
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Hospitality Trends
Melia makes pledge to eliminate single-use plastic
Melia Hotels International says it will eliminate single-use plastic, such as cups and bottles, across its properties by year's end.
Travel Agent Central (7/8) 
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Business Best Practices
3 ways to gamify onboarding
Gamification reduces the tedium of onboarding and makes it engaging and productive, writes Sreeram Sreenivasan, founder of Ubiq BI. He explains three ways to gamify training of hires to help them bond with fellow employees.
Training magazine (7/6) 
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Customer Service
Subscriptions build long-term relationships
Subscription models help companies build closer relationships with their customers, writes Dutta Satadip. Determine customer lifetime value upon the first sign-up transaction, and put teams in place that can build relationships and tackle specific challenges that affect customer experiences.
Strategy+Business online (free registration) (7/9) 
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Finance and Economics
How to eliminate bias in employee pay
Unintended but unfair bias in pay can slip into a company's payroll unnoticed. Many companies, however, are taking steps to stamp out bias, and experts recommend ways to guard against it.
Fast Company online (7/10) 
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Water Cooler
Sorry, AC/DC: Rock 'n' roll is noise pollution -- to lady beetles
When researchers played AC/DC at loud volumes, lady beetles ate nearly half as many soybean aphids -- an agricultural pest -- as when they ate in silence. Country and folk music, however, had no impact on the beetles' appetites, writes researcher Brandon Barton.
The Conversation (US) (7/10) 
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Book your stay for #ISPA2018
When you arrive in Phoenix, stay in style. The Sheraton Grand Phoenix, just two blocks from the Phoenix Convention Center, is the official host hotel of the 2018 ISPA Conference & Expo. Its location in the heart of downtown Phoenix puts it within walking distance of vibrant nightlife and world-class dining, as well as Phoenix's many urban parks. If you book your room through, you'll receive nightly Room Drop boxes packed with products and goodies, too.
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Small donation. Big-time boost.
Donating products or services to the ISPA Foundation's annual Live and Silent Auctions -- held every year at the ISPA Conference & Expo -- is more than just a great way to give back to the spa community. It's also an amazing opportunity to build hype for new products, gain additional exposure for your brand and put your products in the hands of potential customers. The proceeds from the auctions fund the Foundation's educational resources and insightful consumer research. If you'd like more information on donating, e-mail Ashley Roberts.
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If there is no struggle, there is no progress. Those who profess to favor freedom and yet depreciate agitation are men who want crops without plowing up the ground.
Frederick Douglass,
orator, writer and abolitionist
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