Acquiring HR technology requires a concerted effort to inform and engage employees, writes Neil Vaswani, CEO of Corestream. "The same powerful technology resources that can enable HR departments to become more strategic to the business than ever often languishes and eventually stagnates to the detriment of both the employer and employee," Vaswani writes.
HR technology vendors are finding they have to provide easy-to-use self-service tools and a strong customer-support service. "Having one person who understands you and your needs is really helpful when implementing new technology," says Heather Brooks, an administrator and head of HR at Thomas Edison State University in New Jersey.
Karen Clark, senior director of people for Samanage, says HR technology can help companies automate repetitive tasks and provide relevant employee information in a central online location, among other benefits. "In addition, HR leaders still need to possess and constantly work on their interpersonal skills, particularly in interacting with people across generations," Clark says.
Anixter uses AllyO's artificial intelligence-based recruitment tool to find and pre-qualify applicants, schedule interviews and facilitate the hiring process. "I think it also puts out a positive image of the company to be able to contact people right away when they apply for a position," HR executive Matt Mackin says.
Interactive benefits enrollment platforms help employees decide which health plans best suit their needs and allow them to make adjustments throughout the year. "When companies can pair a communication and education tool alongside their benefits-election platform, there's a clear amplification and impact on the employee experience," says Joe Levon, vice president of strategic partnerships at Jellyvision.
Data analytics tools should support multiple data types, include version control, easily integrate with other applications and provide efficient data management, data professionals say. "A tool that scales an algorithm from small data sets to large with minimal effort is also critical," says Eduardo Franco, data science lead at Descartes Labs.
Before choosing a gamification approach for the learning process, determine your employees' needs and motivations, writes Zsolt Olah, creative learning consultant at Kineo. "The adventure should never start with content, it should start with actions people take at the workplace to achieve their goals," Olah writes.
IHRIM webinar: "People Analytics: Maturity, Value Achieved, and Practices from Advanced Adopters" | Sept. 19
This webinar is free for IHRIM members and begins at noon GMT. Lexy Martin, well-known to IHRIM for her role on the Workforce Solutions Review and as the manager of the Sierra-Cedar HR Systems Survey for its first 16 years, returns to support IHRIM with survey results on people analytics. You will learn tactics such as discovering the key change management leading practices that contribute to higher financial performance and more! Learn more and register now.
IHRIM webinar series: "The Talent Management Evolution: Technology's Role in Achieving Talent Outcomes" | Sept. 25 to Nov 11
This series will be Tuesdays from Sept. 28 to Oct. 30 with a wrap-up on Nov. 1 from noon to 1 p.m. Eastern. This series is free for IHRIM members. Technology plays a major role in the rapid advancement of the talent management industry, and to understand this industry, you need to understand its technology. This series will take a deep look at the changing talent management landscape, L&D technologies and much more. Learn more and register now.