Richard Weissman revived The Learning Experience brand in the 2000s and has since grown it into a franchise operation with more than 200 centers. After the financial crisis hit, the company strove to set a good example for its franchisees and "brought everyone to a convention ... just so I could tell them our story," Weissman said.
Emily Kasselman has followed in her father's footsteps by becoming the owner and operator of a McDonald's location in Kentucky. In this interview, Kasselman discusses how her work experience has helped her in her new role and how McDonald's is embracing new technology.
Year-end performance reviews can be stressful for those on both the giving and receiving ends. To relieve some of the tension and get better results, Jay Sullivan offers six pointers, including focusing on the future and citing specific instances when discussing behavioral issues.
Overcoming adversity is easier when you possess confidence, persistence, dedication and control -- all traits that can be developed over time, writes LaRae Quy. "Control your own emotions, thoughts and behavior rather than trying to control other people," she argues.
The innovation Building Winning Franchise Operations A modern Franchise Operating System provides the software to run a franchise and accommodate its hierarchy and legislative requirements. Functions include brand management, configurable workflow, CRM, scheduling, order management, POS, analytics and royalty reporting. Find out more now.
A public service announcement from Burger King used hidden cameras and actors to highlight the different ways in which people react to the bullying of a high-school junior and the "bullying" of a Whopper Jr. The spot shows that 95% of customers complained about the problem burger, while just 12% intervened to help the bullied child.
Empower Your Franchisees With SOCi SOCi is a leading SaaS enterprise solution for large-scale social media and reputation management. With over 12 functionalities, SOCi helps brands efficiently manage and generate measurable results at scale. Register for our webinar
News from IFA
Chicago-area franchisees: Check out the Oct. 28 Franchise Fair!
Join IFA and U.S. Rep. Bobby L. Rush (D-Ill.) at the 2017 Franchise Business Opportunity Fair in Chicago next Saturday, Oct. 28 from 8:00 a.m. to 1:00 p.m. This half-day educational program is an opportunity for franchisors to meet individuals interested in learning more about your concept. It is no cost for franchisors to exhibit. For additional details, contact Miriam L. Brewer, IFA's Senior Director of Education and Diversity. Space at the Illinois Institute of Technology is limited to 30 exhibitors.
Nov. 8 Webinar delves into predictive modeling
IFA's Supplier Forum brings you the next WednesdayWise Webinar on Nov. 8 at 2:00 p.m. ET. The topic is the Newest Methods in Predictive Modeling and Sales Forecasting for Franchisors and Franchisees. Speakers will include SiteZeus Co-CEO Keenan Baldwin and Vice President of Sales Tyler Carlson. Register now!
The Senate has voted 51-49 to approve a budget blueprint for fiscal 2018 that opens the door to adoption of tax cuts proposed by President Donald Trump without Democratic votes. The measure needs reconciliation with a version passed by the House before it can be submitted for Trump's signature.
Peter Robb, President Donald Trump's pick to serve as general counsel of the National Labor Relations Board, was among the nominees advanced by a Senate committee this week. Robb could help the labor board fill the "role of neutral umpire after years of [pro-union] partisanship [that] has created confusion for employers, employees and unions," said Sen. Lamar Alexander, R-Tenn., chairman of the Senate Health, Education, Labor and Pensions Committee.