A judge rejected a proposed settlement in a McDonald's case that involves issues of joint-employer liability in the franchise industry. Uncertainty over the joint-employer standard is "really quite terrible for our membership because most of the brands that are out there and the small owners and operators don't have the resources of a large franchise system," said IFA President and CEO Robert Cresanti, CFE.
Taco Bell has begun hosting hiring parties to recruit employees in a tight labor market and fulfill its goal of adding 100,000 staffers by 2022. Applicants play games, get free food, participate in on-site interviews and have the opportunity to win gift cards as signing bonuses.
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An eight-year study of workers' brains confirmed the vital role that trust plays in any organization. And it pointed to eight ways to build trust, including recognizing excellence, sharing information and delegating responsibilities to help employees feel empowered.
Getting the most from your team requires knowing the type of feedback to give to each person, writes Dan Rockwell. Experienced workers often do best with constructive criticism, while newer employees need positive reinforcement.
A Sonic restaurant opened in Oklahoma City offers several features meant to promote sustainability, including a closed-loop water recirculating system, solar panels and LED lighting. "Being environmentally conscious and meeting the increasing need for renewable energy were important drivers for investing in sustainable components for our new drive-in," said franchisee Jay Jirous.
Denny's is expanding delivery options through a partnership with Amazon Restaurants. Meanwhile, several brands, including Dunkin' Donuts and Dickey's Barbecue Pit, have made moves to improve their mobile app offerings.
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News from IFA
IFA's Marketing and Technology Conference is now MITcon
Want to learn how to properly manage the intersection of technology and marketing within franchising today? IFA has the perfect event for you. Coined MITcon, the Franchise Marketing Innovation & Technology Conference is an opportunity to discover innovative solutions to drive greater customer demand while becoming a more knowledgeable leader for your business.
Notice: CFE fees to increase
Enrollment, re-enrollment and recertification fees for the Certified Franchise Executive (CFE) program are set to increase Jan. 1, 2019. If you or any colleagues have been thinking about enrolling, now is the time to take advantage of the current $425-member enrollment fee. Register online here or download the application.
A smarter way to select & hire exceptional talent Comprehensive approach to professional search, recruiting and behavioral assessment delivers the best hires for your long-term success. Acquiring candidates with the right personality, passion and skill for your business, resulting in people that thrive in their roles and help your franchise company grow. Learn more.
An appeal may be forthcoming now that Administrative Law Judge Lauren Esposito has rejected a proposed settlement in a case involving McDonald's that touches on joint-employer issues. "The board is what it is and you have to deal with the hand you're dealt with respect to political realities, the nominations process, and how the board operates," said IFA's Matt Haller.
A recent Supreme Court ruling that prevents government unions from charging nonmembers "fair-share" fees may not be extended to the private sector anytime soon, observers say. Nor would the situation change significantly if Brett Kavanagh, President Donald Trump's pick to replace the retiring Anthony Kennedy, is confirmed.