Chief HR officers will become more involved next year in keeping employees engaged, interpreting data and identifying business trends, says Scott Kelly, CHRO at Hitachi Vantara. "It's critical for CHROs to hone their business expertise and continue to constantly seek new information to expand their knowledge," Kelly says.
Discrimination and unconscious bias are still common in the workplace even as the discussion about diversity has expanded, writes Dana Theus. "Our workplaces are not diverse when we look through the leadership lens, and the more we understand how diverse people actually are, the less diverse our organizations look by comparison," Theus writes.
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HR should focus to create value by serving as a strategic business partner -- "identifying problems and coming up with real, people-centred solutions to them" -- says HR consultant and author Jon Ingham.
Supporting women in the workplace should be a team effort that begins with leaders identifying biases and educating employees about discrimination and harassment, writes Vivian Maza, Ultimate Software's chief people officer. Offer benefits that appeal to all types of employees, mentor women, set up networking programs and ask for feedback often, Maza writes.
Make the employee experience part of your business strategy by appointing someone to organize these efforts and offering a central place where workers can get their questions answered, writes Keith Perske, head of workplace innovation at Colliers International. "This model acknowledges the simple fact that the pressures of life affect performance in the workplace," he writes.
To build productive, diverse workplace teams, focus on inclusion and individuality, writes Glenn Llopis. Be open to new ideas, take advantage of opportunities and don't be afraid to push disruptive innovations, Llopis writes.
Employers should use health care case managers to monitor workers' health and devise plans for those returning to the job after an illness or injury, writes Pete Clark. Case managers can help diagnose illnesses, suggest therapy plans, make accommodations and help workers manage their health care obligations.
Building Extraordinary Organizations -- Human + Digital Collaboration
Join HR People + Strategy on April 22-25, at the Fairmont Scottsdale Princess in Scottsdale, Ariz., for the 2018 Annual Conference and explore the vital role of HR in leading the convergence of people and technology to build extraordinary organizations and the key elements shaping employees’ work expectations. Register today.