About 2,600 IBM employees will no longer be allowed to work from home starting this summer because Chief Marketing Officer Michelle Peluso has ended the option for her department. IBM, which for decades has encouraged remote working, has been consolidating departments around key geographies in recent years.
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Leaders should know when to pull back on change and how to maintain a balance between transformation and stability within an organization, says Zachary First, executive director of the Drucker Institute. Some employees should be looked at as resilient rather than resistant to something new.
Competition among employees can be motivational, but an environment of fear and anxiety can lead to unethical behavior, write Anna Steinhage, Dan Cable and Duncan Wardley. "[L]eaders need to invest energy generating excitement by highlighting the potential positive consequences of competition (e.g., recognition and rewards that await outstanding performers) rather than creating anxiety by singling out and highlighting low performers," they write.
The ability to connect with people, build relationships and pay attention to employees' lives makes a great leader, writes Ron Thomas. Simply saying "thank you" and "I appreciate you" can be as effective as anything.
Employers can make the work experience easier for employees by ensuring HR information is readily accessible and allowing workers to interact with HR on mobile devices, writes Jen Stroud of ServiceNow. "Is it easy for employees to take care of their basic HR needs and be productive in their jobs?" she writes.
Longer work hours, increased stress and low pay raises are creating an employee-burnout crisis, according to a recent study. Employers can ease burnout, which accounts for as much as 50% of attrition, by implementing flexible schedules, encouraging employees to take vacations and promoting wellness.
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