IBM Chief HR Officer Diane Gherson says helping workers find purpose in their work and practicing "straight talk and regular, transparent feedback" have been key to the company's success. Gherson discusses three tech disrupters shaking up HR, her vision for the future of work and her best career advice.
Artificial intelligence and automation can help companies reach higher levels of maturity, but only 10% of companies are using the technology in high-level capacities, says Craig Le Clair, principal analyst at Forrester. Human resource departments can especially benefit from AI and automation, which can cut down on the time spent identifying skilled hires and filling out forms, experts say.
Canadian employers should prepare for the legalization of recreational marijuana in October by specifically forbidding cannabis use at work, teaching managers how to deal with cannabis impairment and including cannabis addiction as a disability in company policy, writes Soma Ray-Ellis of Gardiner Roberts. Medical uses of cannabis will have to be accommodated, Ray-Ellis notes.
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To increase their business value, HR leaders should spend time with other departments to better understand the company and seek recruitment advice from talent-acquisition partners, writes Mark Mayleben, a partner at Jobplex. "To identify top performers, start by carefully studying the annual reviews and 360-degree assessments of each employee," he writes.
HR and technical teams can both benefit from increased collaboration and knowledge-sharing. says Rumarocket CEO Kathleen Yu. "Chief HR officers have to understand from chief information officers the strengths and limitations of each digital process and be able to translate to staff with regards to how their jobs, incentives, and future careers will change," she says.
Coway Malaysia depends on HR to keep and retrain employees and help the company provide a creative work environment, says Kyle Choi, managing director. He emphasizes the need for executives to spend time in different functions, as the HR chief at Coway Malaysia has done.
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Thinking inside the box can help companies establish an identity and be clear about vision and expectations, writes Brad Deutser, CEO of Deutser. "HR leaders are often looking for different, more valuable data on their workforce, and this process provides rich, unique data that is directly linked to organizational performance," he writes.
Radisson Hotel Group began a global transformation by changing the workplace culture to focus on growth, talent management and taking risks, company executives say. "Many people don't like change, so I think one of the biggest challenges is changing the traditional mindsets of employees who have been with the company for many years," says Inigo Capell, global chief resources officer.
Register for the 2018 Strategic HR Forum -- advance-rate deadline: Aug. 17
Join HR People + Strategy at the 2018 Strategic HR Forum: Leading Through Disruption, Oct. 14 to 16, at The Ritz-Carlton Chicago to explore the critical role of HR leaders in finding value within the disruptive layers of the business environment. Register today.