Former Shangri-La Hotels CEO Giovanni Angelini says hotels will increasingly have to stand out in a competitive market. "Technology has to be aligned with the hotel's overall strategic positioning and with the competitive advantages of the brand," writes the founder of Angelini Hospitality.
Wyndham Hotel Group's growth plans include maintaining its emphasis on economy brands but livening things up with new designers and local flavor, President and CEO Geoff Ballotti said. The group will separate from the managed vacation rental business, Wyndham Vacation Ownership and Wyndham Destination Network, forming two public companies.
Owners of the Island Hotel in Newport Beach, Calif., have announced plans to rebrand the property as the Fashion Island Hotel. "Adding 'fashion' to the hotel name bolsters the alignment between these two important properties while emphasizing Fashion Island as an iconic and luxury destination," said Ralph Grippo, president of Irvine Company Resort Properties.
More of today's business travelers want to work in a communal area, avoiding the isolation of working in their room, and hotels are responding. Crowne Plaza, for example, is investing $200 million in its Worklife guestrooms and Plaza Workspaces concepts.
The largest luxury hotel suite in Houston checks in at more than 3,000 square feet, beating the city's 2016 average home size. Room 1204 in the Hotel Sorella CityCentre features three bedrooms, a two-story living room, formal dining area and full kitchen.
Customer experience is the recurring theme of four digital trends in hospitality and travel marketing, a survey of more than 600 executives indicates. Adapting that experience to mobile technology and keeping sight of the human element behind data are prominent concerns.