Presidio Terrace, a private road in a wealthy San Francisco community, has been purchased out from under the HOA after it failed to pay a $14 annual tax bill for 30 years. After buying the street for $90,000, the new owners could charge residents for street parking or open the street for public use.
Condo boards must make "reasonable accommodations" as stated under the Fair Housing Act for residents who need a comfort animal for emotional support, including dogs, cats and, surprisingly, turkeys, writes attorney Benny Kass. However, associations have the right to confirm that the required paperwork provided by the resident is legitimate and that the situation is not a sham.
A mystery smell had been plaguing the residents of Miami's River Village Condos for three months until the Miami-Dade County Water and Sewer Department discovered that the culprit was leaky sewage pipes in three units. The condo association had some walls torn out to repair the problem, and residents are ecstatic that they no longer have to sleep inside their cars to avoid the odor.
Good leaders think about their employees' needs and look for ways to help them, writes Roberta Matuson. These leaders also regularly assess their communication skills and whether their department is a good place to work.
Shaming employees publicly can stunt their learning because they'll become reticent to take chances or admit to slip-ups, Mary Jo Asmus writes. When team members make a mistake, be compassionate, correct them in private and seek to understand their perspective.
The next time you think you know it all and the other person doesn't, try listening anyway, Marlene Chism writes. Along with that, "give up the need to win every argument or prove every point," she writes.
Insights from thought leaders in the field of community association management
On changes in the field of community association management:"As other professions increasingly become more and more specialized -- for example, medicine and law -- our work has gone in the reverse. We are expected to be knowledgeable across a lot of different areas." -- John Hammersmith, CMCA, AMS, PCAM, Hammersmith Management, Inc.
The Community Association Managers International Certification Board (CAMICB) is a
22-year old independent board that sets the standards for community association
managers worldwide. CAMICB (formerly NBC-CAM) administers the Certified Manager
of Community Associations® (CMCA) examination, a rigorous, three-hour test that
measures managers' knowledge of community management best practices. Passing the
CMCA examination and maintaining the standards of the CMCA certification is proof
that a manager is knowledgeable, ethical and professional. CMCA-certified managers
have the skills to safeguard the assets of homeowners' associations, giving
homeowners peace of mind and protecting home values.
The CMCA credential is accredited by the National Commission for Certifying
Agencies (NCCA) which means it complies with NCCA’s stringent international
standards for a professional certification program. NCCA accreditation provides
independent validation that the CMCA program meets or exceeds twenty-one standards
concerning various aspects of the certification program including its purpose,
structure, governance, psychometric foundation, policies and procedures.
Accreditation validates the integrity of the CMCA program and is a mark of quality.
For more information, go to
Community Association Managers International Certification Board (CAMICB)
6402 Arlington Boulevard, Suite 510
Falls Church, Virginia 22042
Phone: 866.779.CMCA (2622)
Fax: 800.845.4394 firstname.lastname@example.org www.camicb.org