United Airlines has launched a new boarding process, called Better Boarding, that has travelers using two lanes instead of five. The airline tested the new procedure extensively at Los Angeles International Airport and says it reduces the time passengers spend in line.
Hawaiian Airlines and Japan Airlines announced that as of Oct. 1, loyalty members will be able to earn and redeem miles from either partner for rewards. "With access to more than 800 daily flights, we're pleased to offer HawaiianMiles and JAL Mileage Bank members the combined strength of Japan's and Hawaii's best route network and frequent-flyer programs," said Bryan Kapeckas, managing director of loyalty and travel products at Hawaiian Airlines.
Master the Universe of Inflight Wi-Fi It's early days for inflight Wi-Fi, with availability on only 25% of commercial flights. And from partially integrated fleets to the logistical challenges of network maintenance, the experience varies wildly. To increase your chances of getting connected, you have to understand the inflight environment. Read our report to find out how to get connected inflight.
Travelers are reporting record levels of satisfaction with US airports, according to J.D. Power's 2018 North America Airport Satisfaction Study. "North America airports have been doing a tremendous job managing passenger volume, adding amenities and keeping travelers moving despite some noteworthy challenges," said Michael Taylor, travel practice lead at J.D. Power.
Passengers aboard American Airlines long-haul flights can now watch live TV through DISH Network. The free service is streamed to passengers' personal devices and includes channels including CNN, ESPN, NBC and Telemundo.
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