Robert Isom, president of American Airlines, recently told employees that the carrier is reworking its service at New York City-area airports to focus on direct routes preferred by business travelers. "We want to serve all the business markets we can," Isom said.
CEO Gary Kelly said Southwest Airlines could add flights to Canada, South America and Europe in the future. "It may take us 25 years, but it is wonderful, of course, to have those kinds of opportunities to grow," he said.
Amtrak travel for July is already up compared to last summer, and more than 320,000 passengers are expected to ride Amtrak during the Memorial Day holiday period, the company said. In preparation for this heavy demand, Amtrak is directing attention toward its most-used Acela Express, Pacific Surfliner and Northeast Regional trains.
United Airlines is partnering with The Private Suite to offer some travelers a luxury experience at Los Angeles International Airport that includes private security screening, top-tier menus, private suites and chauffeur services to take them directly to the aircraft. "We are excited to offer this new experience for our customers who are seeking additional efficiency, comfort, privacy and the ultimate service during their travels," said Janet Lamkin, California president for United Airlines.
A survey of 71,937 Hilton guests finds that travelers value sustainable and socially aware products and services. "New data ... shows that travelers are showing increasing interest in sustainability, especially with the younger generations," said Megan Epler Wood, director of Harvard University's International Sustainable Tourism Initiative.
Harvard's commencement and the NBA playoffs have led to a spike in Boston hotel rates and occupancy. Final figures are expected to show a repeat of last May, when average daily rates rose 17% on the night before graduation compared to the month as a whole.