United rolls out "Better Boarding" process | Hawaiian Airlines, JAL expand partnership with reciprocal rewards | United adds flight between Green Bay, Wis., and Chicago
September 20, 2018
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United rolls out "Better Boarding" process
United Airlines has launched a new boarding process, called Better Boarding, that has travelers using two lanes instead of five. The airline tested the new procedure extensively at Los Angeles International Airport and says it reduces the time passengers spend in line.
Travel Weekly (9/18) 
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Hawaiian Airlines, JAL expand partnership with reciprocal rewards
Hawaiian Airlines and Japan Airlines announced that as of Oct. 1, loyalty members will be able to earn and redeem miles from either partner for rewards. "With access to more than 800 daily flights, we're pleased to offer HawaiianMiles and JAL Mileage Bank members the combined strength of Japan's and Hawaii's best route network and frequent-flyer programs," said Bryan Kapeckas, managing director of loyalty and travel products at Hawaiian Airlines.
Maui Now (9/18) 
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United adds flight between Green Bay, Wis., and Chicago
United Airlines will in October add a sixth daily flight from Wisconsin's Austin Straubel International Airport to Chicago O'Hare International Airport.
WLUK-TV (Green Bay, Wis.) (9/19) 
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Master the Universe of Inflight Wi-Fi
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The Smarter Traveler
Travelers happier than ever before with North American airports
Travelers are reporting record levels of satisfaction with US airports, according to J.D. Power's 2018 North America Airport Satisfaction Study. "North America airports have been doing a tremendous job managing passenger volume, adding amenities and keeping travelers moving despite some noteworthy challenges," said Michael Taylor, travel practice lead at J.D. Power.
USA Today (9/19) 
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American Airlines passengers can watch free live TV
Passengers aboard American Airlines long-haul flights can now watch live TV through DISH Network. The free service is streamed to passengers' personal devices and includes channels including CNN, ESPN, NBC and Telemundo.
Engadget (9/19) 
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Refuel and Refresh
Luxury brands expand reach with hotels
Designer brands such as Bulgari and Versace are pursuing branded hotels as a way to reach the growing Chinese middle class. Chinese tourists spent $258 billion last year on outbound travel.
Skift (9/19) 
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