Agents select top all-inclusive family resorts | Hotel, spa in Iceland's Blue Lagoon prepare for fall opening | Alexa, Siri vie for rights to provide guest services at hotels
March 24, 2017
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Business and Industry Watch
Agents select top all-inclusive family resorts
The Grand Velas resorts in Mexico are included in agents' list of their favorite family-friendly all-inclusive resorts that suit a variety of budgets and travel needs. The chosen resorts have fun activities for children and amenities designated for adults.
The Huffington Post (3/20) 
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Hotel, spa in Iceland's Blue Lagoon prepare for fall opening
The Moss Hotel and Lava Cove spa, as well as a restaurant and private swimming hole, are on track to open this fall in the Blue Lagoon geothermal spa area in Iceland. The 62-key hotel will feature a lounge and library, and spa will have a steam room and sauna heated by lava rocks.
Conde Nast Traveler online (3/21) 
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Trends and Technology
Alexa, Siri vie for rights to provide guest services at hotels
Amazon's Alexa and Apple's Siri are in a battle for dominance in the emerging voice-command component of hotel guest services. Field-testing is under way at various properties, and Marriott International says it could decide within months whether to install the technology at one or more of its chains.
Bloomberg (3/22) 
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Mexican hotel helps guests get plugged into art scene
Rosewood San Miguel de Allende has hired art concierge Alexandra Long to showcase the area's rich art scene. Programs at the hotel include a public-area art space with rotating exhibits, a monthly market featuring emerging Mexican artists, and the "Artist in You" program, which puts brushes in guests' hands.
Hotel Business (3/21) 
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Consumer Travel News
Discovering history in San Antonio, Texas
Discovering history in San Antonio, Texas
The Alamo (Rick Kern/Getty Images)
A trip to San Antonio, Texas is not complete without a visit to the Alamo, where a fierce battle with Mexican troops was fought in 1836. Travelers can also participate in such essential activities as dining al fresco along the 15-mile River Walk and shopping for cowboy boots at Leighelena.
The New York Times (free-article access for SmartBrief readers) (3/23) 
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Best Practices
Recovering from Twitter backlash
Family Travel Forum's Kyle McCarthy writes about lessons learned from Twitter backlash after the brand's ads appeared on an unapproved website via Facebook's Audience Network. The company identified the most vocal customers and sent direct messages to thank them for raising the issue, publicly apologized, explained the mistake and restated the brand's values.
SmartBrief/Marketing (3/23) 
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Small-Business Strategies
Take advantage of these tax deductions
Take advantage of these tax deductions
(Andrew Caballero-Reynolds/AFP/Getty Images)
A panel of experts recently offered advice for small-business owners looking to save on tax bills. Among their suggestions: Be aware of deductions for home-office expenses, vehicle use and educational materials.
Forbes (3/21) 
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ASTA Spotlight
Samantha Brown to emcee at ASTA Global Convention in San Diego
ASTA Global Convention
Travel industry personality Samantha Brown will reprise her role as emcee at the ASTA Global Convention taking place in San Diego, California on August 27-29, 2017.

Over the last 15 years, Samantha has traveled around the world visiting over 250 cities in 65 countries and 30 of the United States, creating over 200 hours of programming. We have one of the travel industry's most popular personalities as our moderator and emcee -- this is an ASTA event you don’t want to miss! Register NOW!
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J.K. Rowling,
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