UPS, SF Holdings announce joint venture plans | FedEx uses BlueSnap platform for international transactions | Virgin Australia, Air Canada start codeshare
May 26, 2017
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Company Watch
UPS, SF Holdings announce joint venture plans
UPS and SF Holdings are planning to form a joint venture to facilitate shipping from China to the US, with an eye toward future worldwide expansion.
Reuters (5/25) 
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FedEx uses BlueSnap platform for international transactions
FedEx Cross Border is using the Powered Buy Platform by BlueSnap to enable smooth international transactions for shipping customers. The platform supports transactions in more than 100 currencies worldwide and hundreds of payment types, including PayPal, ApplePay and Visa Checkout.
Pymnts (5/24) 
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Virgin Australia, Air Canada start codeshare
Virgin Australia has launched its codeshare with Air Canada, now using its code on flights from Los Angeles to Calgary, Alberta; Montreal and Toronto. Air Canada added its code on Virgin domestic flights from Sydney and Brisbane, Australia, to 10 locations across Australia and New Zealand.
Australian Aviation online (5/26) 
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Inside Aviation
A4A honors work of aviation maintenance technicians
Aviation Maintenance Technician Day was this week. American Airlines' Al "Blackie" Blackman, Carla Flor of JetBlue Airways and Paul Germain of FedEx are all technicians who are carrying on the legacy of being the "unsung heroes" of flight.
A Better Flight Plan blog (5/24) 
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Airlines use automation to answer common customer questions
Alaska Airlines was a pioneer in using automated systems to address customers' questions when it launched Ask Jenn almost 10 years ago. Now Lufthansa, KLM, Volaris and Aeromexico are using Facebook Messenger's chatbot to answer the most common questions.
Skift (5/26) 
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Other News
Association News
Register for the 2017 ATA e-Business Forum, June 12-14 in Amsterdam
Learn about the latest advances in information exchange for the commercial aviation industry to support engineering, maintenance, materiel and flight operations. This is the industry's premier event dedicated to information exchange standards (S1000D, Spec 2000, iSpec 2200, Spec 2300, Spec 2500, Spec 42, etc.) and technologies in the commercial aviation industry. Topics will include aircraft transfer records, e-procurement, reliability data collection, digital data security, authorized release certificates, technical data exchange, e-logbook data and maintenance execution records. Additional information.
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Industry Trends
JFK airport adds American Airlines' Flagship Lounge
American Airlines has expanded its Flagship Lounge for international business class travelers to New York's John F. Kennedy International Airport. Lounges are also located in Miami, Dallas/Forth Worth and Philadelphia, and are under construction at London Heathrow, Los Angeles and Chicago O'Hare.
Travel Weekly (5/25) 
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Southwest surprises frequent flyers with special art pieces
Southwest Airlines is sending customized works of art to its most frequent flyers via email through its Heart of Travel initiative. The airline worked with artist Joshua Davis to create these special surprise works of art, based on the individual customer's travel history.
The Business Journals (tiered subscription model)/Chicago (5/25) 
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Calif. airport adds flights, plans for expansion
With new service expected by American Airlines and United Airlines coming this summer, Charles M. Schulz-Sonoma County Airport in California is outlining plans to expand its terminal to accommodate the increase in passengers. Alaska Airlines restarted service at the airport 10 years ago and has tripled its passenger levels since then.
North Bay Business Journal (Santa Rosa, Calif.) (5/25) 
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Mo. airport beefs up security, facilities
Mo. airport beefs up security, facilities
(Saul Loeb/AFP/Getty Images)
With the Aug. 1 launch of round-trip United Airlines flights to Chicago and Denver, Columbia Regional Airport in Missouri is upgrading its security and facilities to better handle the increase in passengers. Additions will include possibly eight Transportation Security Administration officers, 40 seats in the upstairs terminal and 172 spaces in two parking lots.
Columbia Missourian (5/25) 
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Other News
Career Development
How to reduce the stress facing employees
In many cases, employees feel more stress than their managers do, research suggests. Leaders can help employees deal with stress in several ways, such as by providing clarity, being fair and showing appreciation for good work, writes Karen Firestone, CEO of Aureus Asset Management.
Harvard Business Review online (tiered subscription model) (5/23) 
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Editor's Note
SmartBrief will not publish Monday
In observance of Memorial Day in the US, SmartBrief will not publish Monday. Publication will resume Tuesday.
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